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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1733 Showing 34,641-34,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, explain process and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a 70" TV seemed easy when they did it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, techs helped with my questions that i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 49" Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad completed installation on time and in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great can move it around and push it flat against the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the mounting service free as part of a Sony promo. Definitely needed the service to mount new TV over mantle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let Geek Squad take car of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys took pride in their work! Highly recommend!! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job with my tv installation. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work and professional. They kept their appointments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit performs as it should. Overall a good product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Could Have Done Better........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my mount was very helpful and nice. But Best Buy has to do a better job with letting buyers know that you still have to buy the mount with this service. Had I known that I was paying all this money and it came without an mount I wouldn't have gotten this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install by geek squad and extremely functional item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time Friendly New what they were doing Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hung an 85” TV perfectly. They were professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the tv’s. They took care of my property.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No show. No apology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody showed up at the first appointment. No warning and no apology received. Extremely disappointing from BestBuy. At the second appointment, the team showed up on time, installed the TV and the TV wall mount and connected all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were great. They explained everything they were doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check your wall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Easy and seamless. I’m knocking down 2 stars because they did poke a hole in my wall trying to find the stud to hang the TV mount. I wish they would have taken the time to patch it up or at least tell me about it before discovering on my own after Geek Squad technicians left.

    I would recommend this to a friend