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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1735 Showing 34,681-34,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Everything Went as planned great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys great service would recommend to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial install was good. I had serious issues with these people with lack of response from one of the technicians after a follow up visit. Numerous calls to customer service, an no one seemed to be helpful. Finally I got through to someone who actually knew how to handle issue. I would never go with these people again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, neat and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent install by knowledgeable service people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the TV mounting & the Geek squad guys that did the job were professional, prompt & perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Geek Squad person is very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great showed up and did it on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great showed up and did it Right on the timeFirst time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff was very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed by Geek Squad. Tilts enough, and it’s sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who came to the house were efficient and polite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Best Buy’s contractor not showing up for the 1st appointment and the 2nd contractor not having the knowledge of how to do the job. I demanded geek squad who showed up on time and completed the job. Please find better contractors!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the work they did hanging my 55” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very efficient on hanging of the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent space for TV to be mounted on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the TV mounted higher for better viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. TV is is is is is is is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Was fast and efficient and very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped the tech would more informative, but It still a good appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went perfect for this TV..we all really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job putting up TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GEEK Squad folks were friendly, professional and courteous

    I would recommend this to a friend