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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1738 Showing 34,741-34,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Visit went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing seemed to go fine at visit and it's all working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service.. patient...went smoothly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar were hooked up correctly - so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reese was able to measure and complete the setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful as it hides the clutter of wires and enhances safety

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer didn't complete the set up, could not shut it off, or turn it back on. Had to call someone local to finish the process. (NOT HAPPY) After paying your people $249

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Communication great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There Point of view very helpful very informative /

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well and no issues at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup, resists the 75 inch, and looks great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NOT even give this one star, your delivery and set up was a total disgrace, as a big box store the way best but and your 3rd party installment group was down right obscene. I was told on 4 separate occasions, after driving an hour to the store 4 separate times to confirm a delivery and set up that never happened. I finally went to the best buy store in Findley Oh to cancel the delivery and setup because neither best buy or the installation group would do anything to help. Do not say youll be there then never show up on 4 occasions, truly a terrible outcome. I should have been compensated in some way for being lied to and disrespected. Very untrustworthy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    always do a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in and was very professional and helpful. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was fast, respectful and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to nook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the flexibility while preparing all meals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able my TV with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and installed my TV in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job setting us up and explaining everything to us. Great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed it quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv. I am very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy named Drew who mounted our TV was truly amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer changed my life by mounting my DVR to the TV!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv fineally installed On friday all was fine for 9 days till the tv went black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase it looks sleek on the wall

    I would recommend this to a friend