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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1742 Showing 34,821-34,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounting 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks always do a great job. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again very pleased with quality and service provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here as promised, they conquered and answered all my question. Made my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All aspects of installation were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual techs that expertly mounted TV and connected it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took me a while to get results. I ended up going to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so happy with my experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were friendly enough. However my tv was not wired properly. The Mount left me tv so close to the wall, the guys couldn’t tell which HDMI input Was arc and they just guessed. I ended up spending three hours trying to find the right input by feeling around. I finally found the right one but it is aggravating that they didn’t do it right the first time. I don’t like the mount, I wish I had another option. Come to find out they had mounts with them they could have offered to sell me! They told me the mount wasn’t the best option, why didn’t they sell me a different one? I could have easily done this myself. They were in a hurry and just wanted to get to the next job. Unimpressedand feeling ripped off.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time to get in contact with us about this. I apologize for the disappointment as this is not the kind of service we aim to provide you. It's always frustrating when an appointment is not up to standards and feeling like your time was wasted. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Product was as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and tv was a perfect fit on the rack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 43 inch TCL mounted to the wall in the Dining area. Professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great and fast! And they even clean up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was super helpful and made it easy for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount is perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sturdy mount for 75 inch tv on our brick wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV looks amazing mounted. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tv mount can position it at any angle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad mount all TVs in my home!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this 2 any one. It hasn't failed me yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good and will definitely call them again if i need service in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Wall mount. Lots of motion. Very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, could not have been done any better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks good done right I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time friendly quick and efficient

    I would recommend this to a friend