Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service but did not like the upscale they try to do.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aron from The Geek Squad was super efficient and professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
65” TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician came and said he could not mount the tv on my wall.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
Amateur hour! NEVER AGAIN!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unprofessional amateur service. Multiple holes drilled in my wall. Installers had a cheap stud finder that was useless. Did not use supplied screws that came with my wall mount, instead bolts were used. the bolts used makes the tv unadjustable since the bolt heads stick out too far and interfere with the adjustment rails. They marked up my white wall covered it in black dirty hand prints and black scratch marks. They even used a PEN to trace the wall mount on the wall!!! I had dust all over my floor and electronics. The end result was a tv that was mounted crooked. I could have done a better job doing it myself. TERRIBLE SERVICE!!!!
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by the Geek squad members...............
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was exceptional. Prompt. Professional and on time
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Team worked well to install equipment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Things went very well and it was fantastic.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came in on time, Did what they said they would and I couldn't be more satisfied.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and dependable mount that holds up well
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
I would hesitate to use this service again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walking out of BB feeling that a member of the local Geek Squad would hang and install the TV mount is what I thought might happen. I soon found out my TV mount was being installed by a sub contractor of BB that kept trying to deviate from the scheduled time which intern caused a week plus delay of hanging a TV on the wall. The tram that did finally complete the install was was exceptionally proficient and professional .. if you choose to go this route before leaving the store the logistics.. ask for actual geek squad .
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only way to go. These guys take all the stress.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great item to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and done The work in a timely manner great work
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good job by the tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smoothly. The tech did a good job.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 3 out of 5 stars
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost. I knew there’d be an extra cost to hide the wires behind the wall or inside a tube, no problem. But they didn’t bring anything with them to do any of those things.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 3 out of 5 stars
Gave us bad information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We paid to have our tv mounted in our media room and to place all of the cabling in the walls so they were not visible. The guys that came out were friendly but told us they could not bury the cables as the wall was an outside wall. This was not correct and even though they had given us their contact information they never called us back.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your feedback with us. Having your home theater look nice and tidy with wires hidden in walls is a great option for many. We're sorry if this wasn't able to be completed as we expected, and are sorry for the inconvenience that this caused you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the team that came to my house to do the work was great
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great very professional did excellent job
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very convenient can watch t v from any place in the room
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Did a great job for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt service and enjoy tv on wall did a great job
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Great service !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable technician, really helpful and clear
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
