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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    BEST BEST BEST installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good at installing my TV and all accessories. They took time and provided me some options on the install. They listen to my wants and we concluded with a setup that looks great. They provided me help with installation and necessary downloads. They were on time and cleaned up after them self. Very satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work - and Saved me Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only made quick work of mounting and setting up my TV - he also saved me money. My old (heavy) LCD TV was on a wall mount that sagged (came with our new house). I purchased a replacement TV and wall mount. Once the old TV was off the mount, the agent pointed out that one part of the existing mount was upside-down. Quick fix - and no need for the new mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians came over, mounted TV stand and connected my DVD, speakers etc. Very neat installation and very courteous professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great hob mounting and installing tv and setting it up there a number 10 for service and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/ wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing it and the showing me how to use my TV and how the mount works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my TV on Saturday and it was installed on Monday. They even came earlier than the appointment time. I already had a wall mount but the TV wasn't compatible with it. The installer had one on his truck that I was able to purchase. Appreciated that I didn't have to go back to the store to purchase one and delay the installation. The installer was polite, very informative and considerate of the area where the TV was installed. He even cleaned up the floor below the area where he installed the TV. Purchasing of the Geek squad service is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than doing it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to move an older mount UP higher for the new, larger TV. Because it was over a fireplace, studs ran every which way, which is why I decided to hire the Geek Squad to do the installation. I'm HAPPY I did, as the two installers were in and out (and properly masked up) in under an hour, including making sure the TV once installed on the mount worked properly. Great service all around and they even made sure to sanitize every surface they touched and took all the packing materials. Would definitely hire again for any job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, the guys were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were outstanding! Friendly and also highly competent. In and out quickly and also walked me through the whole setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superstars installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Highly recomend them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made arrangement to purchase the wall mounting bracket and then have them install the bracket and mount the 75” tv that we had previously purchased from Best Buy. They were on time and everything went as desired. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys re-mounted the TV lower, which was where we wanted it. All wires were run through the walls so it looks professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of Residence Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and installed my TV and holder very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Polite and very knowledgeable. Showed me how to work the remotes. Quickly installed and set up.

    I would recommend this to a friend