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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38657 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 38,657 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and knowledgeable. They arrived on time and quickly had the TV unpacked and mounted. They cleaned up after themselves and followed all Covid protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and showed how to work the tv using various settings. Excellent installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad {2 men } were ontime, quick, and friendly. They did a perfect job and knew what they were doing; I will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65 inch TV, above fireplace, very professional, took less than an hour, worth every penny, too large and clumsy for me to do myself at 56 years old, glad there is a quality service like this available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made arrangement to purchase the wall mounting bracket and then have them install the bracket and mount the 75” tv that we had previously purchased from Best Buy. They were on time and everything went as desired. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did an awesome job of installing th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds my TV which is at the top of the square inch range. Love it! The Geek Squad put everything up where I wanted it and they did it very professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. They were efficient, professional and patient with me when I needed to remember my password for my Samsung account. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service and knowledge by the installation team. They installed (mounted) TV and connected soundbar, set everything up ready to go. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were very helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy deliver and install our 85 inch TV was the best decision we made. I will use them for all purchases in the future. Professional, on time, knowledgeable, clean and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install and set up! The technicians took the time to give a a quick tutorial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team who put up the two TVs we bought were great. They were very careful to make sure that they were mounting where we needed them. They worked quickly and efficiently. A real plus team for Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time. Quality work. Very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went the extra mile to get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did exactly as requested - mounted my new 85” TV. They did the job even though the previous agents ordered the incorrect mount - they had to locate the correct mount and pick it up at another location. Overall it went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin & Omari, Geek Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Justin and Omari did a outstanding installation. They were professional and comcompleted the job on time. Hopefully in the future they'll be assign to do another install here .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Erkie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a great job on installation, cleanup, etc. my only reason for not giving a five star is I waited a long time for them to get there they were late and I think Best Buy could do a better job of targeting a start time, when you make a reservation, they don’t even tell you whether it’s gonna be morning or afternoon until like the day before which doesn’t give you much time to plan for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a 75 inch Sony TV for me, over my fire place. As usual the did an excellent job putting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was very professional, helpful and extremely knowledgeable. He arrived promptly and delivered superior installation.

    I would recommend this to a friend