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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38657 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 38,657 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep From the geek squad was excellent. The mounting done of the 65 inch TV was done perfectly. The rep was patient and knowledgeable and we would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to have Shelley, the same wonderful agent I had last year. So glad Geek Squad retains their staff. She was patient and thorough and made certain I understood how to operate my new smart tv before she left. I can only hope I'm able to get her again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that did my install were knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Itciydiyf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Lycticyixjtxtjxjtxtjxtjxtixitdtixitditxtuxtuxitxutxtudtid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. Installed my frame TV perfectly and gave me tips for how to use it right awa and disguise cord. A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected everything. They were very polite and professional . Everything works great. They also answered all of my questions and showed me how to work my remote. They were also here on time and worked well together. I would use them again on any project that I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant installer. Everything was completed quickly and absolutely no mess when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing my tv and made sure everything was working. In addition, they showed me how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar was installed perfectly and the technicians were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Margie and her team provided outstanding customer service while working fast and hard to install outdoor tv, Sonos sound bar with other add ones! Margie recommended another outdoor speaker, which I purchased same day at Best Buy. Spent valuable time to show me how to work the new system and provided number if need support later! Thanks so much for a wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…..Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a walk mount TV. The tech did a great job not only with the wall bracket and mounting the TV but we also didn’t want to see any wires on the wall below the TV. I purchased the connection box that the tech recessed into the wall in the open space in the center of the baracket. He then fished a connecting cable to another outlet box at the bottom of the wall with a cable running to the electrical outlet. Very professional job. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient mounting of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV mounted on my chimney which was a little more complicated than going on a wall. The guys who did the installation did an excellent job and got the TV mounted the way I wanted it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When it needs to be done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to deliver and install my 70" flat screen on a wall mount. The mount was already in my new apartment, but the first thing they noticed was it had not been mounted on the studs, so the quickly fixed that. They proceeded to work efficiently. My main point would be this. There are certain projects where you really can't afford to mess up. Where you really want to be sure you've done things right. For these, where applicable, I'd use the Geek Squad. It's pricy, but once again, there are certain projects where you really want to be sure you've done things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERY AND SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad TV mounting insulation was top-notch. It was very professional, clean, and of excellent quality. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Sqad mounted my TV, connected the sound bar and set everything up quickly and well. So glad to gave used this service. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and knowledgeable service through the Geek Squad subcontractor. Had to install on a brick wall. Nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job. My installation crew was headed up by a gentleman named Gauge. Ask for him if you’re using the geek squad. Talk about professionalism he had me sit in my chair and adjusted the TV to my optimal viewing height. He then walked me through the remote control and features of the TV. My pet peeve with installers is the mess they leave behind. These guys had everything cleaned up and It looked like they were never there. Perfect job.

    I would recommend this to a friend