Customer Ratings & Reviews

The Geek Squad team that removed my recently installed 77” LG G3 and remounted it with a new Sanus mount on 11/2/23 did a great job! I had some very real concerns about the TV, which was much heavier than my last one, being mounted on my wall without being attached to the studs, which, based on previous installations, I did not think was possible. Austin and John not only took the time to patiently listened to my concerns but then acted on them to be innovative in their placement of the mount in a tight spot and did actually find a way to anchor it into the studs. They also did some extra work to sure up the wall by filling previous holes made by previous mounts with bolts. I now can watch my TV without any fear whatsoever of it eventually falling off my wall! Beyond this, they were efficient with notifying me about their arrival and did clean, careful and exact work while here. I couldn’t be happier with the installation, and really appreciate them doing a great job in an era where service providers are often not performing at that level, in my experience anyway.

The agents mounted and installed my tv and sound bar. Im so happy with the service and knowledge. I think my tech was Collin. Great asset to Geek Squad.

The 2 Geek Squad members who came to my home to set-up my new TV were very knowledgeable and very pleasant. They were also very accommodating, including changing the placement of the surge protector, after everything had already been plugged-in, in order to allow me to be able to plug-in additional items in the future.

Great job on Install - very professional. Recommend their services.

DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

Can’t go wrong they are polite, efficient and timely

He did an efficient and throughly professional job.

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!

The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

Geek squad installed the wall mount and connected my 55inch Samsung TV to it perfectly. Service was completed quickly and satisfied with the result.

The installation went very well. The Squad was very professional and knowledgeable. I was extremely pleased with the finished work!

The guys that did the install were great. Very professional and efficient.

Agents mounted new TV and connected all our devices. They were very courteous and knowledgeable.

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

Geli did a terrific job doing the install. But, she had plugged in my Roku to the back of TV. Not sure if this was causing "gritty" or "grainy" picture after running about 5 hours. I re-lugged Roku into the power strip. Haven't noticed grainy picture so far but haven't had TV on the extended period of time.

For the money spent on install, we didn’t think it was worth what they did. They literally came, hung the tv and left and we’re out the door in maybe 10-15 mins. We were hoping they would help us run cords to all of our equipment, and make sure everything was up and running, but they stated “this was just a basic install”. They were friendly enough, and they wore protective foot covers which was appreciated to protect the floor. There’s not a “maybe” option where this survey asks if you’d recommend this geek squad service, so I’ll say no, but it would only depend on your capability. If you aren’t capable of hanging a tv, use them, but if you’re expecting more help than that, I’d say you’re better off doing it yourself, and will save a decent amount of money.

This was my first time utilizing this service and it was worth every penny. The Agents were extremely professional and right on time. They did a fantastic job mounting and securing both of my televisions. In addition, they went out of their way to make sure my job was done that day even though one of the televisions had been damaged prior to the arrival at my home. They secured a replacement, put it on hold, went to pick it up, transported it back to my home, and had it installed that same afternoon. They made certain that everything was functioning properly and that I was satisfied before they departed.

Fabulous work, very knowledgable. TV was installed on wall quickly and all stations were programed, and then we were taught how to access channels.

Buying a big screen TV is definitely a time to purchase Total Tech delivery and installation. They do an outstanding job, and if you try to do it yourself and accidentally drop the TV or mishandle it, you are out the money. If they have those problems, it doesn't;t cost you a dime. Safety and Peace of Mind are definitely worth this very affordable service.

The agents mounted my TV with precision and swiftness. Very professional and knowledgeable. Made sure I was very happy before they left. Highly recommend.