Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38657 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 38,657 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs were great. Professional and friendly. They moved my previous TV to another room, and got it mounted on a new mount quickly and cleanly. Then they mounted my new TV on the existing mount and walked me through setting up this new TV. They were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, with clear and timely communication. I appreciated the effort and the ease of the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome love the picture so much . just dont like the price but hey sometimes you have to spoil yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, impressive service and tidy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad we organized this service through Best Buy. They delivered the TV, carted off the box and waste, and had the TV mounted in minutes. Obviously they are experienced! The techs were extremely polite, showed us the basic TV functions and set up wifi for us. They even gave me a rec for a longer HDMI cord, so I didn't have to pick through the options. I was impressed. Very professional and knowledgable. When they left there was no sign they had been there except for our new TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV System Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and his assistant were outstanding. They were very efficient in the new TV system set up. In addition, they were patient and expert in helping us to learn how best to use the new TV system. Very much appreciated their entire approach througout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 83 inch tv was unpacked, mounted on the wall, and connected to my devices. The old one was taken to the garage. Everything was done in an efficient and friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost if you get the right people!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had some trepidation's with the Geek Squad installation having dealt with them about 15 years ago and had a bad experience. However, this experience was wonderful. Great communication, excellent workmanship and a good knowledge of the unit they were installing. The one small item was that they were limited in time. My understanding is that if the Geek Squad is not available, you will get a 3rd party and that could be problematic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third times the charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third delivery of the same tv. First team was rude and actually grabbed a tool right out of my hand. Second time tv still did not work properly. Third times the charm. This single man team was kind, helpful, and skilled. The TV not so much, I am still having some of the same issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rob was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What service and the two gentlemen who were here taking charge could not have been more efficient, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall installation of my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys was outstanding they did the installation in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, quick, polite, and knowledgeable. They did a complete set-up, and answered all my questions. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55SonyTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, excellent, excellent. Very knowledgeable, professional, patient and thorough. I can't say enough good about this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting, 56” to 90"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Professionalism

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis and partner installed two different mounts for us. I was very impressed with their professionalism and knowledge. If you have Total Protection I recommend you to make use of the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install over fireplace went smooth!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Thomas and Dan, were great! They were knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and fast. They asked the right questions and our installation was flawless. Great job and will recommend to everyone I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was better than I expected, fabulous.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were excellent. They explained every step and outlined what our choices would do to enhance or restrict our enjoyment of the TV. They made sure we could actually use the remotes and understood what they could do. I couldn't give Marco and Ethan enough commendations they did a great job and were pleasant to have in the house.

    I would recommend this to a friend