Customer Ratings & Reviews

I can’t say enough about the professionalism attitude and skills of the two gentlemen who installed our TV. They answered all our questions addressed our concerns handle everything with skill, cleanliness, and care. There’s a reason why we wouldn’t consider doing any work of this nature without the Geek Squad.

The service was excellent. The guys that came to install my new Bravia 9 were very careful and professional. The set up my new tv and answered any question I had. I would definitely use this option again.

Guys did a great job. Fast. took the old TV. I should have asked them to show me more about how to work it since my old TVs were not smart. they did show me the basic and showed me how to get it working. I certainly did not want to take my 80 pound tv off the wall and then mount this one.

The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

The agents did a great job. They were very professional and walked me through everything. Great job in suggestions and clean up.

The tech was very efficient and professional. Easily explained the use of the TV. Setup the remote and explained it functionality.

Purchased the in home installation. Very professional service. Very neat and cleaned up after installation. Also provided education on remote usage. Would recommend.

The two installers were knowledgeable, thorough and quick. I would recommend this service. What a breeze!

The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

The picture is so crisp and amazing. The two guys that came to install were super professional. They gave me their personal number which I had to use afterwards to answer any questions. They answered without any issue or hesitation and were super helpful.

The Geek Squad Agent was able to install it very quickly.. It Meets my expectations.. Highly professional and recommended..

Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.

I purchased the geek squad package for my mother when I purchased her new TV for Mother's Day. Because she is not tech savvy, the Geek Squad helped set up her TV and walked her through the process of understanding her TV and how it works. She can call them anytime she has a problem, and they will come out to assist. I'm definitely glad I purchased this service!!!

Courteous. Timely. Called ahead of time to let me know when they’d arrive. Knowlegeable. Skilled. Top notch installation done surprisingly fast. Advised ne I could adapt and use ecisting mount and return for refund new purchased mount. And all has worked perfectly in the 6 weeks since.

They were on time and very efficient. Carefull with all things. Very knowledgeable and quick with installation.

Raymond and Mario were a great team. They worked together quickly and efficiently. They were neat and clean and respected my home. They were very knowledgeable and answered all of my questions. They are a great asset to your company, and I would highly recommend them. Thanks for a job well done!

What a great team you guys have! Service crew arrived, got the TV installed and set up in no time. Gave my wife and I a tutorial on how to work remote, TV settings and managing apps. Great job!

Great! Two ppl came and they were very kind and helpful. They knew what they were doing and ran back to their van a lot to get what they needed to help (there was an issue w power source). Each time they ran in and out they put on their shoe covers which I greatly appreciated since we are a no shoe household (and I didn’t tell them). They also didn’t smell! : ) sometimes I’ve had installation employees smell like cigarettes, sweat, etc - but not these team members!

They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

The guys who came out, you could tell one was the lead and another junior, were very down to business upon arrival. I had pre-mounted my Soundbar to show where the tv would go. By the end of the install they gave me a couple tips on my TV connections, had it mounted just as asked, and cleaned up the packing. Nothing left for me to do but enjoy my new TV