Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 38,658 reviews
  • Rated 5 out of 5 stars

    Geek Squad was terrific!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to mount my new Samsung QLED 75” myself but after several friends warned me there is a high risk of damage for large screens and I should just pay somebody & then talking to the Best Buy in-store Samsung Rep, decided it would be best to pay Geek Squad to mount it. Really, really glad I chose Geek Squad!!! The techs stayed in touch with me by phone, showed up at the exact time they promised, were done in less than an hour, and even set up the tv to work with Xfinity for me, and then walked me through the main features of the tv & remote. Cannot save enough good things about the service I received from Geek Squad and highly recommend their TV Wall Mount Installation for anyone not comfortable installing themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Very polite professional and courteous. Just where I wanted it. Knew all the features of my mount as well. Thank you Jackson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install ours was very professional. He did a great job installing, was very clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the two TVs that they mounted for me. They mounted both perfectly, they were also nice and knowledgeable about what they were doing. Overall, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came out on time. They were very professional. They installed my Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys went above and beyond. Made sure everything was straight and the wires were hidden. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv with professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my tv with super precission and i was happy to get advice from them after my first wall mount could not fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount our new tv was very polite and knowledgeable. The original mount I purchased did not work so they found me one that would work better so I could order it and reschedule the appointment. Everything worked on the return appointment. We are very pleased with the new tv and the new mounting system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros like no other

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional installation team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys were knowledgeable and friendly. They made sure I was happy. They cleaned up and left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were friendly and considerate. They removed our old tv, mounted the new one and set it all up. They even provided some suggestions on types of speakers which would work well for our living arrangements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed the TV were amazing! Very professional, friendly, patient, and extremely knowledgeable on the job! We were very happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product and Install Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great quality! We are using it in a collaborative space in our office for small group meetings that need to mirror laptops. Best Buy installed it for us as well and they were timely and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good about the servicemen who came to install my televisions. One went above and beyond the call of duty and pointed out that if I took the doors off my TV cabinet (which was built for the old boxy tvs), I would be able to upgrade to a 42 in screen. He also told me that there is no charge to uninstall a too-small TV and install the larger TV if I made up my mind within 3 weeks. I went back to Best Buy, picked out a larger TV, and the technician was right. I am much happier with the larger screen and so grateful that he happened to think of taking the doors off! Besides all that, they were professional, polite, and very helpful and friendly. This alone would make me a huge Best Buy fan and I will check there first for my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were very professional, on-time, and able to complete the work within about 1 hour. Very good service and will continue to purchase services and product through BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Jose and his crew for installing a TV and mount then returned a second time because we decided to exchange the original TV. We were lucky enough to have Jose return for the second exchange/install. He was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was awesome! Super speedy and got it done in no time at all! Was even able to mount only having a plaster wall! They made it happen! Even set up the tv to my living room lighting conditions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and setting up my TV. They were very professional, polite and cautious. They were on time and cleaned up . I’m very happy I had them do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

    I would recommend this to a friend