Customer Ratings & Reviews

The Geek Squad agents were fantastic. They were able to help me repurpose the incorrect bracket I purchased, ordered the proper one I needed and scheduled an appointment for a return visit to finish the job. Following my installations, they showed me how to use all of my components together.

The agents did a great job of mounting the TV - Very professional and highly recommend their service

I've got to say, I didn't know what to expect with this service, but when the Geek Squad arrived they made everything so easy. I had the spot picked out, I said "there" and they took care of everything. Everything was mounted perfectly and it looks great. The installers were cordial and quick. Would recommend!

Our agent Joshua did a fantastic job setting up my mothers new tv and stand. He explained how to operate the new tv and remote in a manner that was easily understood, making sure to give us his information, and if we had any any questions to contact him. He also made sure the area was organized and clean. All the cords were bundled and garbage was hauled away.

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

The Geek Squad team are professionals. As soon as you tell them what you require, they would advise you of any better way of completing the job, if there is any other better way. They then do the job neatly and as professionally as possible. I will always use them.

The install team did a great time mounting 2 TVs perfectly

It took the agent longer to get to my house than to mount the TV. He was done in seconds! Super professional and really cool guy.

Lamar from Fayetteville geek squad did an excellent job! He made sure the back wires were correctly placed behind t.v. And was very careful. Made sure t.v. Worked properly. He explained and answered all my questions. Pinehurst needs Geeks like him. Thank you Lamar.

If you want it done correctly and quickly then this is the way to go. The squad answered all my questions and showed me all the features. Well done.

These guys were great. They were incredibly friendly and they answered all my incessant questions. I had a lot of questions about what they were doing and they happily answered everything for me, even all the questions I had for potential future troubleshooting and how to do my own adjustments on the TV mount. I will definitely use them again in the future. They knew what they were doing and they did a fantastic job.

This team of installers were excellent. The mount that we purchased was unsuitable for our walls as the mounting holes didn't line up with our 100-year old framing. Solution- the team had one on the truck and the installation went on as planned. Measurements and set up was done with a walk - through the helped us understand the value in the service and the product that we bought

They arrived to set up and mount my new TV on time as promised, after initially committing to a general time frame. As that time approached, they contacted via phone, text and email to confirm an exact time. It totally pays to be TotalTech member subscriber as that price more than pays for itself if one was to purchase the purchase separately each time when needed.

The agents for Best Buy did a great job installing the wall mount and tv in a timely fashion. They were very professional and I was very pleased with the job they did.

The agents did an outstanding job with the installation. Two of them mounted the TV very carefully and were exceptionally clean and professional. Then one agent left and another stayed behind to show me how to program my TV and to be sure that I was comfortable with the navigation. He truly went above and beyond, IMHO. I could not be happier with this installation! Kudos to these Geek Squad members.

The team that came to my house to install my TV was great. I had previously installed a 52" Tv somewhat painfully and decided there was no way I was installing a 65" TV, something would get broken. The showed up on time and worked as a team to get things installed, they gave us several options/recommendations and were patient as my wife and I made decisions. The installation is very neat with no loose cables and no issues. they made sure my current smart remote would work with the install. really nice job

outstanding job on time great to talk to and knew how to handle there job setting up my tv on the wall thanks again to the Geek squad and Best Buy

Two young gentlemen showed up at our door with our new TV. They were wearing mask and "booties" over their shoes. They were very professional and made sure I understood everything. They also were very good about cleaning up after the installation. They hooked up all the equipment I had and explained the remote and all the components to me. They brought their own vacuum and when they left it was like they were never there and the TV had always been mounted on the wall. I would definitely have them again. Thank you.

I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.