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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38658 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 38,658 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 65” TV and had it delivered. We also had an old and extremely heavy 50” TV that had to be taken off of its mount so the 65” could be mounted. The 2 Geek Squad guys were great in completing all tasks. There were no complaints. They were also very thorough in showing us how to use our new TV. It was a pleasant and fairly quick experience. Geek Squad was magnificent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and configuring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician's name whom mounted our televisions is Jeff Hollandsworth. He did a phenomenal job. Not only did he mount the televisions perfectly but gave me a very informative block of instructions on making older gaming system compatible with them. He also sent some connectors he's saved to connect my Dreamcast. He is an awesome technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in and hung both TV's perfectly. Was helpful and knowledgeable. Hooked up both TV's and made sure they accessed routers and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents arrived on time and completed service q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where professional and friendly and mounted tv perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew installed the wall mount bracket and the 75 inch tv professionally and setup the overall system. A very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and mounted our TV in no time. Very fast and complete. They answered all my questions. Explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and on time. Much better than me attempting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Shawn came out to help me figure out where to place a new tv in a fairly limited space near a corner in the bedroom. He was very helpful in deciding what size the new tv could be given the space available. Really helped me a lot!! Then Justin came out to do the installation and was great! Very polite and efficient - answered my several questions and helped me to choose the absolute best spot for the new tv to be wall mounted. Very pleased with both Geek Squad guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men who mounted my TV were friendly, knowledgeable, and expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my sound bass, no dangling wire . Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my TV did a great job, clean and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my challenging install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job for a difficult installation, full service, consultation, cable purchasing, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there are 2 more respectful and nicer guys in town. They did an amazingly quick job and even dialed in my picture for me! I highly recommend using the terre haute BB store for all installs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean, professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came and installed my TV mount were very professional and knowledgeable. They cleaned up after themselves and offered suggestions as well. Highly recommend this service!

    I would recommend this to a friend