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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 38,679 reviews
  • Rated 5 out of 5 stars

    Geek Squad Nailed it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andres and his partner were on time, friendly, efficient and very thorough in the set up and install of our new TV. They walked me through how the remote worked and settings information. They also got our sound bar connected and operating with the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely greatful - Home Theater Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians who came out and did the installation were very friendly and helpful. They answered each of my questions and even when as far as explaining what they were doing as they prepared and installed the different parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv were awesome. It took them no time to install. They were very polite, respectful, and efficient! I definitely recommend them and their services! I will be calling them again for all my future installations. Thanks again, guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed on how quickly Steve got my Tv mounted to the wall. He was very professional, on time and explained everything to me. I plan on using this service again and I hope Steve will be my technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was moving a 55in from my living to bedroom. Geek squad came and worked quickly and efficiently. They also called and let me know the time they would be arriving. Would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were patient and courteous and did a great job. They took the time to place TV where we wanted it and at a good height for our viewing pleasure. The were willing to answer all our questions. They were careful of our belongings while doing the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house within the given timeframe and did a fantastic job, mounting my tv to the wall. They walked me through various reasons why they were doing things a certain way. In the end, my tv looks great where it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly, and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is the guy that came and installed my Tv and Mount did an amazing job and he knew what he was doing he was an experienced and professional he mounted my tv less than 45 minutes he even showed me the functions of my new tv with the magic remote and also put a cord cover so you cant see no wires great job Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Very careful in handling the TV. The installation was smooth and quick. They showed how to operate the control. Cleaned up all the packaging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work easy clean and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond amazed at the professionalism, timeliness, and execution. Just had a sour experience with another mounting service install (Best Buy Third Party). I was so happy to get the actual Geek Squad. Ben was attentive, helpful, and the full representation of what I expected with the service. He even marked up the wall prior to installing which gave me the confidence needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and so helpful! Answered all of our questions and had our tv up and going in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV on outside porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David with Geek Squad did a fantastic job mounting our new 55 inch Bravia TV on our outside porch. There was only one potential option for where this TV could go….and David made it happen! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my 70’ Samsung TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer Kevin was awesome! He walked through and downloaded the Samsung app on my smart tv and recommended a better mount for my tv than what I purchased. He had the mount on his truck and he started my refund and purchase for the old and new mounts right on site. He gave plenty of tips on the tv and when I told him I was mounting some smaller TVs in some other rooms he asked where I was mounting them in those rooms and he checked to see if the wall studs were compatible to those areas and put blue tape on those wall locations for me. I can’t remember ever getting better in home service than what Kevin provided. Excellent work and customer service all wrapped into one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and installed quickly. Looks great over my fire place. No issues at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install persons, especially Brandon, are super professional and install both TV and sound bar perfectly. They helped with setting up and go over all the features of the Smart Google TV XR75X95J TV as well as the Sony HT7000 sound bar with me. Both Geek Squad installers are very nice and did all clean up. I highly recommend Best Buy TotalTech support and installation with wall mount from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jesus and his assistant were awesome and patient at mounting my new LG Oled Tv and LG surround bar. Did everything perfectly and answered a couple questions we had. I would recommend them to install your new tech they have such a fun personality. Well done guys I would like to have them again on my next tech install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They expertly mounted our new Frame TV. They tucked the chord inside the wall, and the TV is PERFECTLY straight and lined up with the top of the mantle next to it. They were friendly and not in a rush, but did it exactly right.

    I would recommend this to a friend