Customer Ratings & Reviews

Geek Squad came and installed my wall mount in a professional manner in the agreed time. They did a great job and I would use them again

I was very impressed by the efficiency of the geek squad at my home. They were very neat and accommodating of my personal viewing needs.

The agents were very professional. They came and quickly mounted and setup the TV. They cleaned up after themselves.

The Geek Squad crew were prompt and very efficient, installing a large and heavy TV on the wall.

I had bought a 85” TV that had a stand the stuck out from the surface it was on. After getting a couple of kittens, I thought it best to go into Best Buy and use this service. It was well worth the price for me. Since there were two of them, I didn’t have to do any lifting. And, one of them knew how to do this like the back of their hand. So, it was a very short job for them. The only issue they had was my indecisiveness on how high I wanted it.

TECHNICIANS WERE KNOWLEDGEABLE, FRIENDLY & PROFESSIONAL

They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

Installation was done in a fast and professional manner. Very pleased with their mounting and TV setup experience.

They were professional and did a good job! No issues at all!

Very professional, on time and very knowledgeable! Fast work and very Good at what they Do. Mounted tv and sound bar and Looks and sounds Great!

The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

The Agents mounted the tv and more importantly they took the time to get me and my wife all hooked up to watch our favorite channel's. Much appreciated as they went above and beyond!

The installation team came to the office when I was not there. They did not approve of the location of the outlet and left without installing the TV and mount rather than trying to find a solution. They did not charge us for a return visit. When they came back, they installed the mount and stripped the bolts. I called them back and they promptly returned to change the bolts. I understand installation must be done specifically to maintain warranties and I do not fault them for refusing to install the mount initially. While I was upset they would leave us with stripped bolts they more than made up for it with their professionalism and courtesy.

Easy install. Matched up to the wall studs. Can pull it out, turn it and watch from the kitchen. Have to manipulate a little when pushing it back into place.

The agents mounted and placed my TV the way I wanted. They asked me great questions to understand where I wanted to place my TV. They were even nice to move my dresser back in place for me after they were done. Also, when they entered my home they were booties and I greatly appreciated that.

The agents that came out to my house twice to help me mount my TV over my fireplace were fast, efficient and respectful of my home. That asked my input before drilling holes and asked if i was happy with alignment before solidifying placement. Great customer service- enough so i told my mom i only want them to come out to her house to install a TV over her fireplace. Thanks for having me get the a Total tech package Best Buy.

Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.

The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.

I requested that Geek Squad members, rather than contractors, be provided for the service, and he was absolutely terrific. Prior tech services had messed up the surround sound and speakers, and the Geek Squad not only set up the new TV, but made sure that all of the peripherals were working properly. They also showed me how to operate the various controls so I'd be comfortable with the set-up. The technician was professional, patient, communicated clearly, and knew his stuff!

The agents mounted my TV and connected it to all my devices. Very Professional!