Customer Ratings & Reviews

the agents mounted my 70 inch tv with the best buy mount that I purchased without any problems. they also made suggestions for the height of hanging, along with other mounting options based on their experience. they also connected the internet and made sure the channels were clear, and provided a tutorial for usage. James and his assistant were great, and provided a contact number if I had any issues or questions.

Agent was courteous, professional, and on time. He explained what he was doing and setup my tv the way it would work for my family.

Great job with installation. Knowledgeable techs, showed us how things work.

Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.

The two Geek Squad Reps did an incredible job of installing our 75" TV in a quick and efficient manner. They were very courteous and helpful expainling things

Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

She did a great job and was very professional. I would not have been able to do this myself.

Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah

I can’t recommend our installer Nate and his assistant enough. They were polite, punctual, cleaned up as they went along, even using a vacuum as they were drilling to clean up dust. They even organized all of the cords and cables, including the ones connecting equipment that they were not installing, so the area was neater. They were very patient showing us the features of the tv and how to work the remote.

The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

Perfect TV for our budget. Fits well in our space. Great picture.

Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

Very professional and knowledgeable, also on time. Would highly recommend this installer!

The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.

The team did a great job with the installation. We’re very happy and are enjoying the new set up. Such a difference having our TV mounted on the wall, as the poor credenza was starting to sag in the middle from the weight of the TV. It’s a relief to have it mounted properly and we so appreciate that we didn’t have to try to do it ourselves..