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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Josh and Noah are top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Noah were awesome! They were very professional with the install and did such a great job! They also even mounted our Dtv box to the back of the tv. They also zip tied the wires to make it look presentable. Got our remotes working. Set up some settings on our TV and even cleaned our screen. Plus they were super friendly and you can tell they really take pride in their work! We couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install was absolutely great. The techs were friendly. They were respectful of my new home. They were fast, efficient and informative! Made sure the tv was delivered within the time frame provided, communicated with us during the entire process, made sure everything was working, provided suggestions, and cleaned up afterwards. It was my first home service from geek squad and I’ll be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were knowledgeable, friendly and efficient. Even came prepared for me to need extra cabling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and game connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were friendly and professional. They mounted the tv and connected the games. My grandchildren were very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed my 85 in. Television were great. They were careful, professional, knowlegable about the products and did a great job. They installed the wall hanger, the wires in the wall, the tv, the sound bar, and the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service this is the fourth time because of moving . Very professional installation just a great service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived at the designated time on schedule. The two men delivered, unboxed, and installed the new tv. They set up the tv while explaining the features of our new unit, They were courteous and very efficient! We were thrilled with the work they performed and will be sure to utilize this service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation is the best around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal experience. Everything from the setup in store to the actual day-of install was handled with precision and care. The agent's installing the TV showed up early and provided a wonderful experience. Their expertise and recommendations were wonderful, they truly cared about my wants and needs. The install was quick and they did a great job cleaning up and testing everything before they left. 10/10 would recommend Geek Squad TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GrMa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Love being able to choice what we want to and saving money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best There Is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job putting everything together! They are polite, professional, and very efficient in what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, technicians were on time and were very careful with the wall. Great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put up a wall mount and installed my son’s new television in no time, showing him how to work remotes, etc. great service I have used many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was efficient neat quick and made sure all was working properly before they departed. Highly recommend using geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our Sony Bravia 7 were polite and very professional. We appreciated their efforts to make the installation perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted the TV in my bedroom did a great job. They were very polite and took the time to make sure I understood how to operate everything. If I had one negative thing to say it would be that one of the three guys didn’t wear booties and I am a strong believer of no shoes in the house. Another guy also took the time to straighten out the TV that was previously mounted in my living room because it was crooked. He also zip tied all the wires up to give it a neater appearance without me ever asking, which was extremely nice of him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for 70 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mount , works well and install by geek squad . Looks nice snd flush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came out and did an excellent job I highly recommend there service. The Technician was awesome very friendly and knew his job. The technician explained everything and also set up my tv and programed my remote. Also for him and his partner came to my home wearing a mask as we are still in a pandemic dealing with covid 19 so i really appreciate the fact that i didn't have to ask them to put on a mask. A+ best buy I will definitely use your services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to do the installation was extremely professional and did an outstanding job on both the installation and explanation of all the connected devises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases an 85" Bravia and included the set-up. Great technicians. The primary technician even helped be replace my purchased mount with one cheaper and more appropriate for my set-up. They could have cleaned up better from the dust from drilling the installation holes though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs did outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great, professional, and very knowledgeable. We are glad we used them, will use them again.

    I would recommend this to a friend