Customer Ratings & Reviews

Geek squad surveyed our request in person. Our job wasn't easy as it involved penetrating tile wall. A risk of fracturing beyond the installation point was high given the tools, the weight of what would be hung up (a 65" tv mount + the unit iteself). After thorough consultation, the crew precisely conducted the install. It was done as perfectly as can be. The work has held up through July 2020 and zero problems have been experienced. This crew exercised the highest care. They know their job and execute it with the best of them. I recommend Geek Squad for home installation of your purchased items from Best Buy.

These guys were awesome, they did such a great job mounting the 75inch tv and answering all my stupid questions. They even brought a sound bar mount, which I did not order, so the bar could be attached to the screen and not the wall, looks so much better. I want to give each of them a 50 dollar tip. Please charge my credit card 100 dollars and give me a heads up when they have been given the tip.

The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.

It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

The young gentlemen that installed my tv were respectful, efficient and very pleasent. Couldn't have asked for more.

Lamar from Fayetteville geek squad did an excellent job! He made sure the back wires were correctly placed behind t.v. And was very careful. Made sure t.v. Worked properly. He explained and answered all my questions. Pinehurst needs Geeks like him. Thank you Lamar.

The two gentlemen who delivered and installed my TV were amazing! They were courteous, fast, and efficient. I had the same crew for the first delivery / install for the initial TV purchase and for its replacement. Great crew. Great service!

The agents set up the wall mount and 75 inch TV . and the sound bar . they set up all of our gaming , Netflix ,Disney plus and Amazon movies. and showed us how to get to and work everything on the TV. they were very professional.

Agents mounted my new tv without incident. Install went very well! Then came time to address existing 4k hdmi cable between my 4k amplifier and tv. Agent said my 50 foot cable would not deliver an adequate signal. Then he recommended a fiber optic 8k cable at 41 feet that was on the truck for $500 + tax. Now I’m in the moment to decide to add $500 to this install before testing my new tv or wait to get a new 8k hdmi cable. After questioning agent and my sanity, I agreed to purchase the new fiber optic cable. After agent departed, I was happy with the install and tv but became disappointed after online research of the 8k fiber optic cable. Bottom line, there was a $200 surcharge added to the fiber optic cable because it was on the truck. Also I had to run the new shorter cable under the carpet instead of 50 foot cable path.

The two agents were on time, very professional, did an excellent job and did it very quickly and efficiently. Very helpful in explaining the TV and mounting worked.

mounted and connected to equipment. Friendly and professional.

The installer did a great job of hanging our bracket for the TV and also installing to the Wi-Fi. He arrived on time was very professional. He answered our questions and was truly interested in getting a job done right. Congratulations to him and he made us very happy with our new TV on the wall.

The Agents mounted my TV in less than 30 minutes. Very professional and very clean install.

Love the TV, very easy to use and the picture is great! I would recommend this TV if your wanting a great experience.

Efficient and on time. Much better than me attempting it

Professional worker thank you so much installer take his time to make sure the job is done right

The agents were great, came on time, worked efficiently, and connected everything exactly right. Would definitely use them again.

The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

The two installers called ahead of arrival, introduced themselves upon arrival and went right to work. Very personable and took extra care to make sure everything worked with explanations.

The two members of the Geek Squad delivered and mounted my new tv to the wall. They both were very friendly, professional and thorough. Once they set it all up, they went over all the important options I needed to know to operate my system. Thank you so much for doing a wonderful job! I really truly appreciate it! Take care.