Customer Ratings & Reviews

The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

William and Dave did a awesome job mounting tv! They were quick, fast and professional! GREAT JOB!

Well, the wrong TV was delivered & one of the guys had to take it back to the store/warehouse & get the right one. The other guy didn't waste any time. He installed the bracket for the TV and made holes for the speakers, etc. He was busy the entire time his partner retrieved the right TV. When it arrived, they finished the installation in a flash.

Both techs were personable, efficient, and knowledgeable. They had my new TV installed in very little time and then took time to orient me on the usage of it.

The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

Agents were on time and installed TV and hooked up to all my devices efficiently.

They reviewed the area in question, checked for plumbing, set owners wall mount and mounted tv in a efficient and effective manner.

I love how much more efficient the Geek guys are at setting up and optimizing my TV. Moved the Motion arm down on wall because the TV was too tall for the space compared to my old TV. Now if fits perfectly and ready to go. I would still be searching for drills and figuring out connectors! I will mention to get the "real" Geek guys and not a subcontractor because I haven't been as happy with some of the subcontractor's work--volume still not working through remote on TV in another room.

I wanted a flush mount, but also needed access to back of TV. This mount sets nearly flush on the wall, but can be pulled out about 4” if access is needed. It is not a swivel mount. The installer was very professional and it was complete in less than an hour. I was having our bedroom TV mounted by Geek Squad a few days later and noticed did not say they were to bring the stand. I was told they would. He took care of that before he left.

Phil and his partner phoned ahead to let me know they are on their way. They are so courteous and professional. They went way beyond what they came to do and showed me how to set the sleep timer on the remote (I didn't know I could do that before) and tried to find the Apple TV on the Sony TV I had bought in 2019. They asked if there is anything else they could do before they left. What service! They cleaned up and took the empty tv box with them too. They are just so super sweet!

I would not hesitate for even a second, to have JJ install another product. He was professional, knowledgeable and extremely considerate when I asked questions.

Put tv mount up & attached new tv. After a few days noticed tv was no longer level. My contractor was over one day & he checked. There was some adjustment the installers forgot to do, & he corrected it.

Extremely professional and efficient, easy and not a pain

Install technicians were very professional, on-time, and able to complete the work within about 1 hour. Very good service and will continue to purchase services and product through BestBuy.

Fantastic service! Michael and Jen phoned to let me know they were near, and they arrived on time. They showed appropriate respect by wearing masks and shoe coverings. They explained all of the work as it progressed, and went above and beyond expectations by finding some screws for my old TV stand so the old one had a stable home. Really enjoyed talking with them. There presence and work is what one hopes for in their home or in stores.

The wall mount is great. This particular one was a recommendation from Geek squad that came to install the tv. Does tilt slightly but not a lot. Which is fine as we don’t have a use for extreme tilting. Geek squad did a great job mounting fast and efficiently with perfectly precise measurements! Was well worth the money as this job would of taken my husband hours. But don’t tell him I said that lol