Customer Ratings & Reviews

This is the 3rd TV(3 separate appointments)that the squad has mounted in the last 6 months in our new home. Installers were on time, efficient and patient insuring that everything was correctly working. They took the time to allow TV's to connect to WiFi and download and install updates. Total care membership was the best purchase I made this year!

The service staff were fantastic and did a great job. They arrived when they said they would and had our TV up quickly. They were clean and efficient.

This crew did an exceptional job. So very pleased with the level of attention to detail and professionalism.

I've already done this but will do it again. The agent who delivered and installed my TV was outstanding. He set up a base to attach the TV too which worked perfectly AND he knew how to do it quickly. The TV went on the base perfectly. He also connected the TV to the internet and set up the parameters for the TV. Lastly, he carried out an old, bulbous TV by himself when he was supposed to have someone with him to help.

The geek squad guys were great. I am fairly handy, but I didn't want to take a chance on mounting a large TV to wall without a second set of hands. They showed up, mounted the TV on the wall and got everything hooked up without a problem. They even gave me options for the placement that I hadn't considered, and now, I'm glad I went with their suggestion. I have the total tech support, and I think the service was worth every penny of the $50 I paid. The tech support package paid for itself with this service.

My daughter is a student at the university of Florida, two hours from Tampa. She wanted her tv hung on the wall in her apartment but had no idea how. We were going to drive there and install for her and after thinking about — buy the right drill bits, gas to get there, lug the stuff up to her apartment, lunch and dinner for her and her friends, loading her up with groceries— it was by far cheaper and faster to send Best Buy to do the job professionally. They were able to accommodate her next day and in the time slot she needed. They were in and out and she’s happy!

The service was outstanding—friendly, professional and knowledgeable. Well worth the cost.

The agent brought my new TV, set it up. Mounted my other TV. They were efficient and thorough.

The guys did a quick and professional job. No complaints.

The agents did a meticulous job mounting my new TV. It was difficult because they needed to relocate the existing mount so as not to block my sliding glass windows. They routed all the wires very cleanly and professionally and they cleaned up after themselves. I am completely satisfied.

The premium installation was great! They even had premium HDMI cable ready on hand which really enhanced the picture quality

Scott from the Geek Squad was fantastic! He was installing two TVs for my 90 year-old parents and was very considerate of the noise and mess that was created. He even offered to help us move some furniture for them... very professional, considerate, and accomodating. Ask for Scott!

The Geek Squad was great! I even had them mount my TV at one level and after the wife saw it and disapproved, I ran out and got them before they left. They came back in and RE-MOUNTED it without showing the least bit of annoyance. Oh, and my TV is still on the wall so that's a plus. solid work.

Absolutely love it!! The gentleman installing could not be nicer. Incredibly knowledgeable as well as thorough! Also, my cat doesn’t come out for anyone.. meanwhile she and him became best friends! That is a great tech!

I’m impressed with their expertise in setting up my AI LG 55” TV and the surround sound system. I’m now enjoying my newTV with its superb sound. My families, guests and friends surely will enjoy any TV shows, sports or blBkue-ray DVDs

The two gentlemen from the Geek Sqad mounted my TV, connected the sound bar and set everything up quickly and well. So glad to gave used this service. Worth every penny!

The two guys who installed my television mount did a great job. They made sure I knew how to move the TV safely and they cleaned up the packaging and tok it away. My only complaint is that I purchased the mount at home when they arrived. The receipt didn't have a proper order number. The TV mount went on sale two days later at Best Buy and I couldn't price match because customer service could see the sale and purchase for something, but the order wouldn't come up U missed a good deal.

Our agent worked in a focused manner, answered questions without hesitation thoroughly and clearly. TV and mount work flawlessly. Great job

During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

The service man sent to set up the tv was extremely efficient and knowledgeable. My only minor complaint was it really needed two people to set up the tv as i had to help him attach it to the wall. Regardless, I have no hesitation recommending the BestBuy servive to set up a tv.