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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, did a good job in good time. Presented well and we're knowledgeable about the product. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and clean installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is wonderful. The service people arrived on time and were very professional in their installation. The easiest set up I ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV in a timely mannet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and set up the programming and explained all the buttons on our remote and how to use them . Both men were very knowledgeable and took their time to answer all our questions. They centered the TV on the wall perfect. Great experience working with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's TV wall mount installation service offers a seamless and professional experience. The technicians are skilled and ensure precise mounting. Geek Squad's installation is recommended for those seeking a reliable and expertly executed solution for their home entertainment setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Did an excellent job on my big screen TV install. The 2 GS Representatives notified me in advance of them arriving. They were appropriate PPE & protective gear (booties) When entering the house & installing the TV. Both representatives were courteous and well-informed as to both the TV and all aspects of the installation. They won’t be on the required services to answer all my questions some of which involved connecting to My cable service etc. I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were both very polite and professional. They called me ahead of time before coming and reassured me that they are coming in with protective measures. When they arrived, they delivered my tv and had it mounted to the wall in a short amount of time. They also helped me set up the tv and everything. After finishing, they took away the tv box and trash for me. Oh, they even helped me move my old tv to a room with free of charge. Overall, I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very glad I had the Geek Squad install my TV. It turns out the finished basement in the house we recently moved into did not have standard 2x4 construction, but 1x2. So to get a secure mount it was necessary to drill into the masonry behind the wall. This is beyond my expertise and I’m very glad I opted for the professional install. The technician was very experienced and did a great job. Understandably there was a surcharge for the masonry installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the installation. We’re very happy and are enjoying the new set up. Such a difference having our TV mounted on the wall, as the poor credenza was starting to sag in the middle from the weight of the TV. It’s a relief to have it mounted properly and we so appreciate that we didn’t have to try to do it ourselves..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very professional technicians installed my tv mount perfectly and then hung my 82” tv. They tested it and ensured all wiring was out of sight...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad {2 men } were ontime, quick, and friendly. They did a perfect job and knew what they were doing; I will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered, mounted and set up my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boys were knowledgeable, prepared, efficient, clean and courteous! What more can you ask for?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bracket is mounted for keeps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get full marks for this installation, not least because I inadvertently lied to them about what they would be facing. I told them they would be mounting the bracket on wallboard, when in fact what I had was lathe and plaster. Turned out that the job was still doable, just much more difficult. The installer just kept moving forward. He even trashed one of his drill bits, but eventually, he got it mounted, and even hung his body from it. That sucker is not going anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our budget. Fits well in our space. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read for Super Bowl-24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional subject matter experts. Your team paid attention to detail with ensuring it was the proper setup for my home. Thank you isn’t enough. So happy I invested in having professionals complete the installation. It was not an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick’s TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were excellent. They took their time and made several adjustments so the TV hung perfectly. Also solved a rear speaker sound issue on second LG TV. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

    I would recommend this to a friend