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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1877 Showing 37,521-37,540 of 38,692 reviews
  • Rated 1 out of 5 stars

    Less than a year and already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this for a year and the picture is bad. Looks like the screen suddenly shattered. :-(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never rendered any services. Nothing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never occurred. Can’t get a refund or leave 0 stars. My scorn and disappointment knows no bounds. For shame.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NoNo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t finish the installation, Didn’t properly hook up the antenna

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has still not mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stood up for several appointments; proposal and mounting incomplete

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad failed me beyond belief !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my equipment, and have STILL not heard from a member of management

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech did not plug in the tv to the surge protector and tv is now fried

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed my new TV. The installers did not bring the right mount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped TV, crushed furniture. Took old TV left me with nothing for over 3 weeks now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was scheduled twice and has not been completed, late calls and noshow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well all seemed good but I can’t get tv to work at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered and the screen was broken so it was not mounted. The service man returned it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER SHOWED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never showed..Broke two appointments.I guess you would say they are just untrustworthy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mounted the tv terribly crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv terribly crooked. Didn't even bring a level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THEY COULDN'T TO THE WORK AND LEFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT NEVER GOT DONE TV STILL NEEDS TO SET UP I GOT IT HUNG FOR THEM

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy anything from bestbuy. They never deliver and never showed up for installation since they did not deliver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent dropped tv. N poor install all around bad service by instaers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV not mounted properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still waiting for my TV to be mounted properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible job installing wall mount. Damaged wall and left it dirty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Helpless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called multiple time in a span of weeks and none were helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Poor salesman information. Techs could not do everything the salesman advised and promised.

    I would recommend this to a friend