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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1895 Showing 37,881-37,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were phenomenal! I was very pleased with the level of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were super helpful! They got the TV mounted and all devices hooked up with no issues. Would definitely recommend adding this service if you plan to mount your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent people who offered sound advice for issues when installing. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep communicated from well before he arrived, he arrived on time. He mounted the tv fast and to our liking, he also concealed my wires!! Definitely would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connectes it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall installation and set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentleman whom installed and did the TV set up was extremely professional knowledge and super nice. Plus did a great job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual & professional, thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! Happy with everything so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and ready to work. They installed the TV mount and TV in quick time. Then they showed us the basics of our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did exceptional installation job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did an excellent job, even supplying parts I didn't have, and went the extra mile to hide the wires in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for st least15 years. I recommend them to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and once the original site survey members showed up to install there were no issues and our confidence in Geek Squad was restored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new TV and connected to all my other dev

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to my home were very professional, very courteous, and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pooh tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! It is great due to being able to move out to get behind tv for connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin C was the Geek that set up our TV. He was fabulous! Prompt, knowledgeable, efficient, friendly, and helpful. 5 stars for him! We had a problem with the TV being delivered to our son in MA, rather than to us in NH. The address went into their system correctly so I dont know what happened. I spent almost 3.5 hours on the phone over 2 days, with people outside of the US to get it straightened out. What a pain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality. I only purchase Samsung and definitely stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED BOTH THE TV'S AND THE SOUNDBAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 2 GUYS THAT CAME WERE SO PROFESSIONAL AND KNEW THEIR STUFF. i WOULD CALL AND REQUEST THEM EVERYTIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in at the very beginning of my window and put the mount exactly where I wanted and left the area cleaner than he found it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provide receipt for service rendered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was excellent! However when it came time to pay they easily sent me and email. I paid but they were unable to prove me with receipt So called the store. Same problem. Total paid around $1000.00 2 tv mount. I’m very disappointed in the fact you can charge me that much money but can’t provide a receipt. I’ve yet to receive a receive a receipt. It’s appalling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my tv mounted. The agents installed everything and set up my new tv. They were very professional and efficient. I would definitely use them again should the occasion arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super quick and professional about mounting my new TV. They did a much better job than I could have, in a fraction of the time! Never mounting my own TV again.

    I would recommend this to a friend