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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 38,679 reviews
  • Rated 5 out of 5 stars

    Great service for bigger jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with no issues. Quick easy and finished the job in a timely manner. They asked where would I like the TV mounted and hung. They also set everything to one remote. That way I would not have a bunch of remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent, helpful and professional !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. So helpful. They communicated well and arrived promptly. They definitely knew what they were doing. I am very happy with the service. My 85 inch Qled looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quick n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad that mounted my 86” tv did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting done by the pros!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a 58 in sharp 4k tv that I had the geek squad mount in my bedroom and moved the Samsung 55 in that was previously in my bedroom down to my basement in which they also mounted using full motion mounts. They did an excellent job as they have done with so many other tech jobs around my home...Tv mounting done effortlessly and nicely.My third tv that the Geek squad has done over the last year!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the crew! I was very pleased. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very thorough, explaining everything in detail, he hung it on the wall with precision measuring!! A+ service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best. Great work and so easy to work with. They definitely wanted to please me. Would not use anyone else. They showed me how to use the tv after they finished installing it. Geek squad is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and simple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you want your setup to look professionally done. The tech save the day by having the caps for Samsung TVs that help fit the tv more securely to the back of the TV. Without the caps you can not install them. My TV was about 2 years old and didn't remember where those caps were or even seeing them, but if you don't have them you can not mount your tv. The tech saved about $400.00 worth of services for best buy. Home theatre should notify customers of these caps when a tv mount installation is purchased for Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a beautiful job mounting my TV. He ran the cords through the wall so I don't have ugly cords hanging down. He put the cable box and Firestick on the back where they can't be seen. He also installed the sound bar on the TV so when it is turned the sound follows. He did set up so I only have 2 controls to deal with instead of 3 and explained how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing Very patient ,professional and detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very personable, knowledgeable, and efficient. They did an excellent job installing/mounting our TV and sound bar. They set the TV, sound bar, cable box, remotes, and streaming services. Answered all of my wife's and my questions. I would highly recommend the Geek Sqad for installations big and small, our two techs are a credit to your organization!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and soundbar quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in record time with fantastic results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to let me know they were on their way, the arrived on time, masked up for safety, they had great attitudes, very professional, patient with me as I am not tech savvy @ all, they were nice & I just truly enjoyed the experience 100! I would definitely purchase this service again & recommend it to all my friends b/c of my marvelous experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations with installin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The wall mount I previously bought to be installed did not work and the agents were wonderful as they had an extra correct mount with them that they were able to install effortlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, fast, knowledgeable, friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out in a few days..not weeks, like others, and got that big TV on the wall with a quickness. I liked that they went over a few options first,then...wham bam done! Programmed the remotes, set up all our channels, cleaned up and were gone! Didn't mess with wiring because we have a cabinet being made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism redefined. The technicans knew what they were doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv properly and quick. The only reason I gave 4 stars is because of the surprise charge I got after installing the tv on top of my fire place which already had tv equipment from previous tv. They said they have to charge me additional fireplace fee anyway.

    I would recommend this to a friend