Customer Ratings & Reviews

The Geek Squad agent who came to our house was knowledgeable, friendly and efficient. He took extra care to make sure that we were happy with the way the TV was mounted. We did not need him to connect the TV - I worked in IT and handled that myself. (Disclosure, I am a TotalTech member, so we didn't have to pay extra for this service.)

Professional friendly installers. Super fast installation. Very knowledgeable and explained everything

Top Notch Service people! They called three different times to keep us informed as to where they were and the time they expected to arrive. Respectful, took off shoes, made sure any dust from drilling went into receptacle and not on the floor. Quick and efficient.

excellent prompt & professional service everything is working

The technicians were on time, respectful, and efficient. My wife had questions about mounting options and they took their time to listen and guide us to deciding on what would work best for our setup. They unmounted our old tv and cleared up the mess from drilling as well as the packing material of the new tv.

Geek Squad have been an on-team when I need help with my computer or printer, or TV, they are Johnny on the spot, I do not know what I would do with-out them, Thanks Guys and keep up the good work!!!

Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

Works great Holds tvs installed great. Easy to install

Our tv was delivered, mounted and set up by the agents. Definitely worth the cost paid. Timely service and helpful information with set up. Would definitely use again.

The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

I love the GEEK Squad--they have always been professional, courteous and knowledgeable of all products

Great service. Knowledgeable and timely. Knew everything about the product and how it works.

The installers were not Geek Squad but did the work and were very professional and quick, but I didn't realize before they left that the only speaker on was the TV which was not loud enough, but I could hear it When I contacted Best Buy and explained the problem to them, they were very quick to help fix the problem. Best Buy sent another installer out and they found that the auxiliary speakers were not connected and fixed the problem. I am very pleased with everyone's help.

the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience

The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

If I could give ten stars I would. The technicians that mounted the T.V. were knowledgeable and very efficient. After it was installed everything was cleaned up and the removed. They took the time to explain how things worked and reassured me that if I did not understand or had questions, that I could contact them again.

The Geek Squad techs quickly installed and mounted my TV. They were very professional and knowledgeable. Thank you!

required for new installation of your widescreen TV, by professionals who have the tools and expertise!

The install did a great job. They had to troubleshoot a wall access issue (there was blocking in the wall where a medicine cabinet was installed on other side of wall). They worked through a few options and gave me updates along the way. TV looks great, they everything up and were very professional.