Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1900 Showing 37,981-38,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fast and Quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and worked fast I appreciate the good communication and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and professional service. Three (3) techs arrived and mounted my TV quick. Great job NOTE: They do not run any new wires behind the wall for you if needed; that you have to handle yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick was an excellent installer. He was very patient and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek installing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    punctual knowledgeable friendly good care of tv and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Everything was easy, no need for any effort on our part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex from Geek Squad rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an awesome job mounting both of my TVs in our game room! He was friendly and professional, and it was apparent from the start he had plenty of experience which game me peace of mind. He asked for my input to ensure ahead of time that I would be happy with the mounting locations and did a great job cleaning up after the job was done. I'm very impressed by the entire experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing. The Geek Squad arrive on time and did an excellent job with the installation. They were very helpful, informative, and respectful of our home. I will always have the Geek Squad install our large TVs moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…perfect support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent mounted the TV’s properly and took the time to explain the work that needed to be done. He did an exceptional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the installers were kind. Did a great job and was really helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had it together for a quick and painless installation. The Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL MANNERED GUYS AND QUICK SET UP - TIDY TOO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY INSTRUCTED OPERATION WITH EASE AND SET UP MY TV TO GET ME STARTED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,professional installation, fast installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice and professional. He explained everything that was going to be done and explained where the new box is and the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung 7 Series Purchase Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From sales to installation it was a pleasure. Knowledgeable staff. Good info provided. Seamless. Shopping there again is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was great - representative came on time and completed job in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was superb mounting larger TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad we’re superb when mounting our new 75” TV. Also readjusted our current sound bar required because of this larger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad number one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Crew and very knowledgeable. Would recommend anytime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV instalation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and I am happy with the way the TV works. However, they gave me a business card and I needed to ask them something and sent an email that was never responded to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who hung are TV were excellent. They took their time and made sure it was centered. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Professional, helpful, and knowledgeable. I highly recommend Best Buy and the Squad.

    I would recommend this to a friend