Customer Ratings & Reviews

Bryan ( with help from Miguel ) They were knowledgeable, courteous, and professional. I am a 'do it yourself guy but was very glad the geek squad installed my lg oled tv. I would recommend them

Installation was excellent. Installer was professional courteous and did a great job told me how to save with tool tech

very professional setup and installation. Everything was great

Both technicians were very polite, removed the packaging & cleaned up after. I would have given 5 stars except that I was supposed to have two TV's mounted today. The 43" TV was mounted and set-up without issue and I'm very happy with the service provided. There was confusion regarding additional costs to mount the other TV over a fireplace (drywall above). Although inconvenient, I understand miscommunications can occur. I was able to confirm after they left that my Totaltech membership should have covered that service. I had to reschedule for next week. I'm hoping for the best that my second TV will be mounted and set up next week!!!

We were visited by Terence Dixon and Mike who rang before they arrived as requested. They were clearly well trained and extremely conscientious as they went about their task which was to mount and set up a new TV above a fireplace. They were efficient but happy to explain features and options. I was delighted with their efforts on my behalf.

Our guy was so great, We loved the way he set up the TV and was so professional. Very Happy!!!

The agents di an excellent job installing tv in a timely manner

Brett Taylor did an amazing job on the install! He is very competent and even did a clean up

Luis and Daniel were incredibly professional, patient and friendly with great communication before, during and after the appointment. They were also quick problem solvers and implemented solutions to improve my set up, on the spot. They made me a more loyal Best Buy customer just by their wonderful support and service. Thank you!!

I wound recommend the Geek squad to everyone, They are Very professional friendly crew!!

Expert service. Very courteous and fast. Showed me how to adjust the mount for viewing my TV.

Professionally set up. Cleaned up the boxes and took out the old set. Couldn’t be happier.

The service was excellent very professional. They came set up my 85 inch screen tv fast and efficiently. They stayed to ensure that I knew how to access the tv and all of its features

did an awesome job installing onto the wall perfect placement with his measurments!

They did a very good job in setting up my new television. I did get charged the full installation fee for putting the old TV in a different room where the bracket was already installed.

They were friendly, mounted it and cleaned up any mess they made. They vacuumed the floor... it was great service

The representative mounted my TV and all my devices!

Loved staff’s expert installation and their politeness and efforts to go out of their way to provide additional products and service.

Good Service,Technicians and Value now you are being annoying by requiring 50 characters!!

Excellent job. They were on time, professional and answered all my questions