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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1907 Showing 38,121-38,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv mount install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! knowledgeable and professional I am completely satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with did what i asked them to do very happy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry diagnosed the problem with our old TV and helped us select a replacement that was on sale. The install went extremely smooth, and they hauled away the old TV. Terry is very knowledgeable, efficient, and friendly. We ordered a 2nd TV for another room, and he will install this one, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was patient and thorough. He hung several tv’s very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things to be clarified re integrating cable TV on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents advised best to use separate remote for Spectrum as use of the Sony remote not consistent with accessing channels. They were professional and answered questions posed. Regret that original installers of TV did not tell me that on initial setup as probably would not have scheduled appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, great attitude, explained very well, left clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Premium Service not so Premium

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an 82 inch Qled TV, the legrand power kit, the legrand sound bar kit, The JBl sound bar, 12 foot UHD/HDr cable, Sanus premium series full motion wall mount, Sanus cable box mount, rocket fish sound bar mount, and the PREMIUM TV mount, and connection set up service. I went back to the store with my receipt to make sure I had everything they needed to do the job. The associate tells me um yeah, but they wont install anything but the tv. I'm like what does the 200 bucks cover? he said mount, connect, and hide the rocket fish cable, that's it. I call corp., sure enough, if you want them to mount the legrands, and do it in the wall, it's an additional 113.00 dollars. I said well I guess i'm stuck, ok. Now we are at 312.00 dollars to hang the tv, not counting all the equipment. He says one more thing, we have to cancel your appt, and make it for the following Friday. I took vacation for this , and I am disappointed that they were not more clear in their reviews of the additional items when I purchased them. The question was asked does geek squad install this, and each time the answer was yes, no problem. I asked what the basic service was, and was told the hang the tv, and shake your hand. I canceled the in wall power, and sound bar service to keep my appt. I understand they want more money to drill two more holes, and run the power cord. I just don't understand why they would need another day to do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Competent and Efficient. They had it done in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job hanging my TV above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted with ease by very congenial installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and timely. Both technicians were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very quick!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best.......... mounted TV and connected everything?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monterey TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. However, a separate contract to move furniture out of the way was not performed and is the currant subject of an ongoing dispute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians and customer service. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with TV mouting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the geek squad team in mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers are the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto and Bob my installers from Orlando Millennial store were fantastic! You couldn't ask for better people to install your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and good customer service!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Half ripoff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to separate these services into individual options as well. I already had a mount and just needed another set of hands to get the TV up there on it. I paid for y'all to setup a mount too but didn't need it. Would have been better to just pay for setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the Techs no time to install the new TV mount. IT works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL INSTALLATION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DID AN EXCELLENT JOB AND VERY PROFESSIONAL WOULD BUY AND RECCOMEND TO OTHERS

    I would recommend this to a friend