Customer Ratings & Reviews

Great picture. deep colors. Fairly easy to use. Good sound without sounder.

The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

The techs were outstanding. Perfect mounting and connections to surround system. Tech explained exactly what they were doing and took the time to explain the TV and receiver. Answered all my questions

Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

Initially, we had some trouble as one of the guys had a medical emergency. However, Best Buy was able to get someone to a home eventually and the guys did great job. Very friendly and professional.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

Great job, highly recommend!!! The guys were very professional and courteous, knew all about the ins and outs of what they were doing.

The agent did a great job mounting my tv and connecting all my devices

The GS person was very professional, on-time and had a very good knowledge of the product!

Top Notch Service people! They called three different times to keep us informed as to where they were and the time they expected to arrive. Respectful, took off shoes, made sure any dust from drilling went into receptacle and not on the floor. Quick and efficient.

Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

Technician was very nice and explained as he went along. Went the extra mile to mount my TV since some hardware was missing that i wasn't aware of before hand. No complaints on his skill set and professionalism. Only concern I had was my surround sound could not be hooked up to new TV and was never disconnected from the power. Couple days later I tried to move unit, cords were so tight it would not move and unit was extremely hot due to vents were facing down on carpet. I finally was able to get unit untangled and obviously unplugged.

They were the best! Super knowledgeable, super courteous and really respected COVID protocol.

Billie Phillips, the agent who mounted my TV and coordinated it with my sound system, was exceptional! He went above and beyond to make my systems work well together and explained everything thoroughly. He lowered the TV wall mount to the right position for my viewing and corrected issues created by the previous agent. He also advised me on what equipment I needed and did not need. I am very thankful Billie was my agent!

Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

The guys mounted my TV quickly. Took time to explain TV features and remote.

We can not say enough about our experience with Michaeljuan -- he and his colleague were kind, professional and very patient. They installed two televisions for us and did an excellent job!

The team mounted our TV and set everything up. It was a bit of a challenge but they were terrific. Very professional and knowlegeable.