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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 38,670 reviews
  • Rated 5 out of 5 stars

    BeatrizR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EG VERY knowledgeable and was on time everything was connected the way it should be tv workin very good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Tidy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Once installed, set up was easy and they demonstrated the top features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kenneth smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen you sent to install my television could not have done a better job. they were both personable, knowledgeable and profession able. they set everything up left the area clean and explained things very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, the guys were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Patrick were very professional and personable. They did an excellent job setting up our tv, mount and speakers. Thye were so helpful and took time to explain everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and called ahead. They were knowledgeable, pleasant and efficent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job as I purchased the wrong type that won't go on my fireplace wall. I was so disappointed at the moment as I was waiting over a month for the installation appointment. I really hoped I can watch TV that day. As I was so frustrated, the Geek installed person told me that he may have another wall mount kit in his car . He was very efficient and brought in the new wall mount and installed my TV quick. Before he left, he even showed me how to operate the TV as well as how I should maneuver the TV mount to get the best angle to view

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install flawless/warned against rotating tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure. I thought they did a great job, the tv looks good and sturdy. But they left me feeling uneasy about using my full rotation wall mount. I bought the correct size, but was advised to limit using it otherwise tv could fall eventually. I bought the full motion so I could rotate. I checked to see if i am covered by them if it does fall, I couldn't find anything so i bought their 2 year plan today (I didnt want to) but for my peace of mind, I did. I hope I will not have to use it, especially for something like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in, determined exactly what we wanted, and performed the task to perfection. they were attentive, courteous, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank The Lord God Almighty that people like this exist! These two guys came to my house with a big screen tv and set the whole thing up like I was royalty. Absolutely amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time as scheduled. They were clean ,efficient and well trained in installing and setting up large screen televisions and sound systems. Glad I made this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a big screen TV is definitely a time to purchase Total Tech delivery and installation. They do an outstanding job, and if you try to do it yourself and accidentally drop the TV or mishandle it, you are out the money. If they have those problems, it doesn't;t cost you a dime. Safety and Peace of Mind are definitely worth this very affordable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad service so fast !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad it’s worth every penny ! They are so professional and install is easy and they even take away the trash! They came the next day of Christmas !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team of two came over and set up my TV. I could have done this with friend, but was very glad I chose to have the team do the install. The confirmed that TV was setup correctly, tested and quickly tuned the picture, made sure the sound system was connected correctly. They also took all the packing materials and box and said that it was ok to not keep the box with Best Buy even if the TV has to be returned. So far the Sony TV and installation from Best Buy has been one of the best decisions I made. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed easily and Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that mounted my TV's were timely, communicative and efficient. I am very pleased with their work, and for two tv's they were done in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install were great. Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, wall mount and and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were awesome !! They were thorough and made sure that the measurements of the TV mount, and, the TV itself were well centered on the wall, and that my eye was “perfectly centered “ for viewing the TV for watching programs. Both were polite and professional gentleman They cleaned everything up before they left, and, answered any questions I had. Wonderful guys ! Worked efficiently and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and installed my TV and holder very quickly.

    I would recommend this to a friend