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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1911 Showing 38,201-38,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service reps were excellent! We were very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a T6i chicken Sony 4K X90J. They came and set it up, the installers were extremely knowledgeable and also removed the fluff apps that I would Never use, they also connected it to me audio head unit so I could use the Dolby Atmos. I am extremely happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERIOR PERSONNEL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a superior job mounting my tv. Fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my 43" Sampson TV and set top box. Did a super job. Very courteous and helpful. Cleaned up everything before leaving and explained TV operation. I love Geek Squad. There is nothing these guys can't do in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were great to work with and very polite. They decided mid install that the mount we ordered didn't work and that we would be better off with another so they changed it out seamlessley.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing im writing because im getting 400$ gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used great caution in tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing at their job. I wasn’t sure they would be able to hang out 85” tv on our ship lap and they were precise, and extremely careful. They called in for help for added safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third time’ the charm!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt polite, knowledgeable and instructive communicating well all the issues that transpired. They easily diagnosed and began to initiate the task of resolving things so we could enjoy the tv asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! They problem solved our situation, explained our options, and provided an awesome setup. We are not tech savvy and they were very patient and helpful. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice for us to make. It was quick and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Internet mesh systems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have all been extremely helpful in trying to fix an issue we have had. Everyone has gone above and beyond to help us out. It’s been greatly appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is unmatched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say , Best Buy , is literally the “BEST “ great prices. And who doesn’t love the GEEK SQUAD ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trina is fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trina was fantastic! She communicated with me throughout the whole process to be sure that my tvs were placed both at a proper viewing height and mounted properly. She was very pleasant and will highly recommend her for future services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and clean. Geek squad showed up early and was in and out with 2 hours. Spent time to check out all of the functions of the TV and helped with set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Jasmine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine, was absolutely the best! She made sure the television was set to exactly how i wanted it. If i ever need the geek squad again send no one other then Jasmine. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Team did a great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Eric & his associate did a great job of interpreting our needs & installing our great new TV. They were very helpful in demonstrating it's capabilities, as well. Joel & Diane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on my TV installation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed the TV mount and connected my sound bar seamlessly. I truly appreciate the way they cleaned up & took my old TV to recycle. Than you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on-time and quick service! They took the time to walk us thru all The features and ask questions. Definitely would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional and efficient. We appreciated that they called to confirm the time. Since the tv is heavy it was well worth paying for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad far above other services used!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and audio is better than I imagined. Installation went perfect and I am so pleased that Best Buy is my only source for these things!

    I would recommend this to a friend