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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1914 Showing 38,261-38,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Highly experienced and professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the service we received. Quick and easy service hooking up all our devices and spent all the time needed for answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for several years. Still works great. I have bought 2 more since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still enjoying my wall mounted 65" TV without wires dangling in view. The tech communicated regularly so that I could plan my duties around the install. All questioned were addressed very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed and installed a new WiFi system throughout my home . He was very knowledgeable , professional and efficient with understanding our needs and walking us through the process of syncing our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, proficient and friendly. One of the best experiences we've had in a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally and expertly. After installation, Geek Squad explained everything and answered all questions related to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding of TV operation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were unable to reach the network. The two men that came fixed that issue and gave us some instruction on how to avoid the same issue. They were a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted me in ordering the proper mounting for my tv and did a great job mounting the bracket, my new TV and all other attachments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed TV mount!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad did a good job installing my TV mount, although the mount doesn't compare to the previous mount I had installed. It doesn't swing with a wide range to watch in different locations of my open concept area!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad TV replaced and put in working order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, asked what I wanted, looked over my current set-up, and replace the bad TV with one of mine. They took the bad TV with them, It's been working without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new Samsung TV delivered and installed. Geek squad was great to work with and very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and his sidekick were the best! They mounted my u0" tv. Added the sound bar and set it all up and educated me in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations in our new home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed both tvs and tried to help us figure out the speaker system that previous owners left in our house. Use of speaker system still not clear but the tvs are fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount instillation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. The 2 workers did an outstanding job. They were hard working and I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Agent was super helpful. Got the appointment when I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and hanging of 77 inch tv on wall and set u

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the tv quickly and with no issues. The Sonos system sounds better than it did when first installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv squad installed my tv very quick same day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount is very well made and the installers were very professional and nice and neat. They arrived on time and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup the TV, mounted it and took care of any problems. Showed us how to use all controls. Pleasent,patient and extremely knowledgeable! OUTSTANDING SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up correctly and quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my television. He was skill and got the job done quickly. Very respectful nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv with no problem. Vert pr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount had it for 5 years ni issue. I’m going to purchase another fir my other tv.

    I would recommend this to a friend