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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1916 Showing 38,301-38,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous, efficient, & friendly. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was friendly, helpful and informative. I would use Geek Squad again based on this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my television mount and helped with other tech questions and issues were amazing! Anton is the best there is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both tvs fast and professiona

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our install was quick and professional. They were respectful and polite !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of wall mounted tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team members did an excellent job installing my television on the wall. Courteous and on time! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad, move the tv from one wall and installed it in the opposite one. No problems at all with the removal and installation. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional team installed my 65" samsung tv and hooked up my sound bar and dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very impressed with the Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for the Geek Squad and their professionalism and know exactly how to install and set up all the connections. I recommend them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two gentlemen are superb. They are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend them, they are extremely proficient , polite and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came and started preparing right away. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and respectful agents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very respectful throughout the entire visit and made sure I understood everything going on and made sure that installation was easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extra Charges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment to have 2 TVs mounted on the wall I went thru all the necessary steps over the phone everything went great the geek squad was very nice and got me all set up I even signed up to become a member since I was going to put up more TV on my wall, I called back to add another TV installed so now it's 3 TVs, when the 2 gentleman showed up everything was good untill all of sudden he said I have to pay $150 more on top of the $350 I had already paid over the phone due to the fact that the geek squad failed to disclose this information over the phone when I booked it, so I called them up to have them remove the charges or give me some type of credit as this was there fault and they simply did nothing for me and left me hanging, if I was aware of the extra charges I wouldn't be upset but they never disclosed it untill they were here, I love best buy but as big of a company as they are they could've handled the situation different.....I will be cancelling my membership and at this point rather go to Walmart to buy my TV, I also didn't mention I bought the TVs from them and the mount I spend alot of money for them to not at least aknowledge the situation the way they should of.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very professional. Great value on the tv and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew exactly what they were doing and I love the way my TV works and I’m able to move it around on the new TV mounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous job done by the installers. Definitely recommend and will request the team for any other future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing installing my 85in TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure that it was done right! Everyone should use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for our 70” over fireplace. Didn’t need rotation, modest tilt perfect. Geek Squad was great. Efficient, knowledgeable, polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job and Reasonably Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job installing my new larger TV. They were in and out in about 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue! Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The agen easily mounted my TV in just the right spot then connected the sound to my devices. Also hooked up the new sub woofer speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install, have not had any problems with the installation

    I would recommend this to a friend