Customer Ratings & Reviews

Geek Squad set up the TV for my Mother-in-Law and helped her with everything and all questions. Thanks.

Guys were great and helpful in positioning the tv in the room

They came in and before I could even blink they had my 85" TV mounted. It was super impressive.

Great service. Only thing would make it better when u set a days to set a time with it not wait till the day to set a time

Excellent setup and excellent service the team was Prompt and very skillful.

Very friendly and professional workers ! I love the way they work ethic and cleanliness !!!!

Had the squad out 2 times now for sound bar installation and to take down old tv and put up new one. They are fast and efficient. Recommended

Great, efficient and friendly guys! In and out in under 20 min! Would highly recommend and would absolutely use service again.

Was prompt, friendly and courteous. timely with the task at hand. Explained everything.

Quick and easy - the guys knew exactly where to put the tv

Very professional and well train. I will keep hiring you for our TV needs in our company.

The Geek Squad agents were prompted, courteous, and efficient in removing and re-installing my 55” TV.

We had our tv & sound bar mounted in our new apartment, and we are not happy with how it looks. Unfortunately, the job was subpar, The sound-bar is crooked, and the tv is too close to the sound-bar and covers it. The only resolution is to have someone come out and redo the mounting, which would cause damage to our new apartment, and honestly is not realistic. This service was costly, and it's miserable that it was done poorly the first time and that we have to be ok with that.

The person you had instal the tv did a great job. Would highly recommend him.

Always great service from the Geek Squad!! Thanks, again.

The guys did a great job mounting my new 75" TV. Had to make 2 trips but they got it done.

Both sets of guys did a great job with setting up my tv.

I didn't really get what I paid for. There was only one technician - not the two shown - so I had to help him with moving the boxed to up a flight of stairs, unboxing, etc. That was a bit disappointing right off the bat. This new 55" tv was going onto an existing mount, replacing a tv that was already there. Out of the blue, while removing the tv, he claimed one of the screws was stripped. He asked me if the tv was originally installed by the Best Buy Geek Squad. Nope. Actually I did it and I'm not strong to strip a screw bare handed. Miraculously he was then able to remove the screw. The rest of the installation was somewhat uneventful. He mounted the new tv onto the existing mount and declared it done. I connected everything and did the setup myself - again, not what the product description said. Also, he didn't pick up anything. I dragged the boxes and all the trash out myself. It wasn't that bad of an installation, but it wasn't what I paid $249 for. Honestly, I don't think he wanted to do it and this wasn't even that hard (I mean - I'm re-using an existing mount). I would not hire the Geek Squad again. I should have just asked a friend to help. At least that way the tv would be at the correct height.

The agent mounted my tv and was finished in 10 minutes. Great job!

Guys were very knowledgeable and courteous. Didn’t do anything without asking first. Would hire again.