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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad provided great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new Samsung TV. They were able to use the existing mounting bracket so I was able to return the new bracket that I purchased with the TV. They were experienced with the TV and stepped me through the TV setup. And they took away the old TV (service I paid for) and all of the packaging for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Chris, was fantastic! He showed up on time and was very efficient in completing the installation. We were a little nervous when he showed up by himself, but he proved us wrong and demonstrated that this was a one man job....it was clearly not his first time doing this! And he took the time to pair the TV with my Comcast remote and showed me all the functionality. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, they were very courteous and knowledgeable. They made sure I was satisfied with the placement of the tv and also made sure the wires were hidden as I wanted. They cleaned everything up and even dusted the shelves on my wall by the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did a great job mounting our new TV. They kept us updated about their arrival. We did schedule our set up through our local Best Buy store with local agents. Doing it online contracts an outside agent and they cancelled many times previously and our only contact was a person from a foreign country. It was horrible! Always go to your local store otherwise it is a nightmare! Do not go online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted very nice and I love the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is easy to use, the perfectsize The sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound Easy to use The geek squad service was wonderful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 75” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and unboxed my 75” LG TV and mounted it and set up and had it running with no problems very quickly. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very fast and clean. TV was mounted and programmed, Beautiful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with despite issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came, one installation went great. the other had a problem that was not their fault, so they had to come back. But they set up the needed upgrade purchase and the second installation went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my qled perfectly and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent showed up on time and was quick and professional! Total time of installation was around 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that hung my 85 inch TV did a fine job. They were knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very friendly and easy install. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv - great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who removed the old tv and installed the new one was excellent. Did his job efficiently, hooked everything up and explained everything about how to operate the tv. He even took away the box so I wouldn't have to figure a way to put it out for the trash pickup (also not to advertise that we have a new tv!). Installation was much quicker than expected, especially at Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to pay to have Geek Squad come to my house and mount my new 65 in. LG TV to a wall in my living room. Tony and Andrew showed up and the whole experience was awesome. They were super professional and the job was not only finished fast, but they clearly explained every part of the process and answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very worth the expense!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional installers AND they were not in a rush. I felt like the men who installed my T.V & Sound bar purchase were genuinely interested in making me understand how to initially operate my new system, and cared about installing with precision. Thanks Geek Squad!

    I would recommend this to a friend