Customer Ratings & Reviews

Scheduling date was 2 weeks out but extremely understandable due to Covid-19,so I knew that I had to be patient..but day before my appointment they called to ensure the appointment was still on..on the day of I received a heads up call that they were 30mins out.they literally came and installed my 75 inch Samsung in my living room in 30mins! Both techs had masks on and gloves the entire time..thanks again geek squad for the great installation!!highly recommended!

Excellent tv, amazing picture quality, and easy set and use

Service was perfect. Geek SQUAD WERE KNOWLEDGEABLE, POLITE, HELPFUL AND EFFICIENT. NOTHING LACKING

Your in-home service was excellent; the team was engaged, creative, problem-solving and practical. They did not just identify problems and throw up their hands. They figured out the solution and came back the next day with the fix. Impressive.

Under the current COVID conditions, I had my new tv & other accompanying equipment installed by the Geek Squad team of Matt & Michael. They were AWESOME! Their professionalism, attention to detail & commitment to extreme safety during the pandemic conditions was exceptional! Everything was installed to my expectations, looks great & works fabulously! Thx guys for a job very well done! I highly recommend they send you for the next time I need Geek Squad support for my devices.

I can’t say enough good things about the geek squad team that came to my house. They are efficient friendly no their stuff completely. My television looks great. They did an amazing job. You can’t go wrong having the geek squad come and take care of your electronics for you they are amazing.

this installation was not like the previous install we had at our old place. SO much run around that we were hesitant to have Best buy install again. One guy... ONE. He handled our 70" samsung like it was an apple. Quick and easy. This guy needs to open his own business.

We had a very good experience with men that came to install the wall mount for our new smart tv. They were very courteous to us and conscious of keeping our home clean and tidy as they worked. They worked quickly and efficiently but also took the time to go over the things we needed to know and answered all of the questions we had.

This TV mount works very well. This is the first time I have used a mount for my TV. I decided to go with one due to the size. I had Best Buy install the mount for me. The installation team did a great job. They arrived on time and had the TV mounted without any problems.

Bentley and Reilly hooked up my new Samsung 40 inch TV and stand during the pandemic. They were very professional and careful regarding masks, etc. They did an excellent job for me. I was wondering why I did not get a survey at that time. They were very professional, knowledgeable and considerate. They were excellent representatives of the Geek Squad.

The agents who came were respectful of our home, quick in mounting the tv and very knowledgeable. They were on time. They answered all questions and provided great service.

The install did a great job. They had to troubleshoot a wall access issue (there was blocking in the wall where a medicine cabinet was installed on other side of wall). They worked through a few options and gave me updates along the way. TV looks great, they everything up and were very professional.

I thought it would be a quick install because I had an old TV mount already on the wall as well as a sound bar. Well the bolt pattern on the Samsung was higher than my old Sony. Needless to say they, the old hardware had to be removed and reinstalled for the new TV. Not only did the Geek Squad do a superb job on the install - they did it with smiles the whole time.

The agents installed my bracket n tv with sound bar and set tv up. They were well knowledgeable in all areas, professional and very friendly. I was impressed.

The two gentlemen who installed my TV mount were both friendly and professional. They completed the job quickly without sacrificing quality. They made sure the TV was perfectly level, neatly concealed all the cords, and even plugged everything back in to test it before heading out to their next appointment. I really appreciated the attention to detail and smooth service from start to finish.

Best Buy delivered and mounted my new Samsung OLED tv. The 2 people that did the mounting did a great job & were very efficient and courteous.

My husband and I buy our large electronics at Best Buy, so we can get the Geek Squad Team. They are great at installing large TV's and it there is any problems they are great at repairing the TV's. A couple years ago the Samsung TV we purchased could not be repaired, so they gave us a full refund. We purchased a new TV for free. They again just installing our new state of hte art 4HD Sony TV. They wore Covid-19 protection and were very professional and lnowlegeable.

Agents were very professional and mounted our TV in no time. Very fast and complete. They answered all my questions. Explained everything.

They mounted the LG C1 65” to my Whalen Xavier promptly. I removed all my devices and their wires before they arrived to make their job easier and reduce risk of damage to said devices. All I had to do was provide the mounting parts and connect the TV to the wi-fi so they could take a picture of it installed and in working order for their records. Great value due to the Totaltech membership I have.

Mario Gomez and Nickson Salor came on Sat. April 9, 2022 to install the tv on the wall. They were great; thorough & professional yet friendly, knew what they were doing, worked quickly with no mistakes, and left all clean. Asked me if I was satisfied with the placement, and made sure all was level. I want to acknowledge them both, wish the previous techs were like these 2 gentlemen.