Customer Ratings & Reviews

TV is perfect excellent quality excellent picture very easy to learn remote is awesome

The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

So far so good. Picture is beautiful and the ease of use is great.

Great service. Old tv was taken away by 1 team & 5 minutes later a 2nd team came with new tv to install. Very efficient.

The agents usually set up home security systems, so the were unfamiliar with some of the setup items, like setting up Bluetooth for my AirPods. They did do an excellent job installing the support bracket, in-wall hidden wire ket, and connecting to my cable box.

What a great television - sound, picture and easy to use

Great! Two ppl came and they were very kind and helpful. They knew what they were doing and ran back to their van a lot to get what they needed to help (there was an issue w power source). Each time they ran in and out they put on their shoe covers which I greatly appreciated since we are a no shoe household (and I didn’t tell them). They also didn’t smell! : ) sometimes I’ve had installation employees smell like cigarettes, sweat, etc - but not these team members!

The installers that installed our 65” on the wall were very professional and knowledgeable. They did an excellent job

the crew was prompt and effecient in their task. synched all the components as requsted. The installer had a trainee with him and was very instructive to the trainee to ensure he knew what to do in the future. THe installer was Kyle Johnsona and I appreciate his professionalism and efforts. Everything works very well

We determined that the wall wasn't strong enough to mount the TV we'd selected and instead chose to build a shelf instead. The Geek guy was helpful and patient, returning to finish the installation after we'd had the shelf made and to troubleshoot a few issues with the cable modem and remote.

Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!

Was very impressed with the installation. Professional, knowledgeable!

Service was good. One technician called in sick, but the person who came was able to get the job done efficiently. The in-wall outlet was not installed because of an obstruction in my wall; however, this was no fault of the technician. It only caused some holes in my walls that she patched with the spackling I provided.

The agents that installed my Pioneer 65 inch TV using my existing mount, since my previous TV was smaller, it was a bit trickier, but they made it work. They then proceeded to make suggestions of other helpful products to make my life easier and safer.

Did a great job installed my 85 inch perfectly looks like it's supposed to great job

Ordering my service online was easy and the tech was very professional and courteous. Because of COVID-19, the tech arrived with a mask and covering over his clothes. He also had cones to mark off 6 feet of work space. The job was completed quickly and professionally. This is my 3rd time using Best Buy to come to my home and I will only use them.

The agent handled what was a more complicated install with the mount of a 65 inch tv going in an area that had been a built in entertainment center. He put the articulating mount in so the tv extended in front of the old walls as the the tv was about a foot wider than the old built out space. Great secure installation that works perfectly. Cleaned up afterward and was done in a very timely manner.

The crew that installed our Sony Bravia 7 were polite and very professional. We appreciated their efforts to make the installation perfect.

Absolutely the best in home service I’ve ever purchased. My guys name was Josh, he came equipped and prepared with booties for the carpet and PPE because of COVID. Josh was extremely knowledgeable and explained everything to me about my new tv. He answered every question I had and set up was a snap! I definitely recommend geek squad especially for those with no skills when it comes to installing your own electronics.

I know many people have bad things to say about there service, but for us, it was EXCELLENT. The 2 guys were very detail-oriented and carefully installed and configured our new TV and sound system. They also carefully mounted an older TV in our bedroom. They were very careful with everything and did an excellent job!