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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was enjoyable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my Pioneer 65 inch TV using my existing mount, since my previous TV was smaller, it was a bit trickier, but they made it work. They then proceeded to make suggestions of other helpful products to make my life easier and safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company they sent out was awesome. Super professional and easy to work with. Great guys did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best install and removal ever. The Geek Squad team was just awesome. Their care and concern for my TV and residence was top notch. I usually due these myself, but for price with this delicate large panel install it was so worth the price. Great job and top notch people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my 75” TV. They knew what they were doing and listened to what I needed. They were very careful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you... LARRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our “Geek Squadr” agent was punctual, professional and fully prepared to install our new TV, the new mounting bracket and connect the system to our cable and wi-fi network. When he completed the system set-up, he was able to explain the functions it would provide to us and what to do, if there were any issues regarding any problems with their interface. My wife and I are very pleased with the job and the information we were provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65”Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, look picture and art work feature.. The size is perfect for our wall. The Geek squad slim wall Mount was absolutely perfect. The two guys were on time, experienced and effient. The whole process fro buying it at the store to enjoying the tv in our home was seamless! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV mount very fast and professional. Thank you so much for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installing my TV were professional, caring and provided the additional time to assist us with understanding set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just simple. straight forward to install. easy to hang even large tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters , the guys wore masks and booties ( nice touch on our new carpet). They knew exactly what to do, and did a quality install job, They explained how to work the Samsung remote, and made all the necessary setup connections, even attaching my cable box to the rear of the set so it is hidden. (Nice). They even had a vacuum to clean up the wood shavings from the wall bracket install, and the styrofoam from the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have hung the tv myself, but it was free with the service plan I have so I had it done, and dude did a much better job than I would have in half the time, if I had to pay the full price, I probably would have done it myself, but definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians arrived on time and were eager to set up. They were knowledgeable and professional and had great attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep arrived very early and removed tv from old wall, drove over to my new unit, and mounted it on the wall at new unit in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put up 2 TVs for me and did a great job. Very professional and very satisfied with results. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my TV mounted over the fireplace, as low as possible (just above the slim Soundbar on the mantal. The Geek Squad listened to my request and we're able to mount and connect it just as asked. They made sure it worked with the Soundbar and were willing to help reprogram my remotes if wanted. Finally, the Geek Squad / BB is one of the few services that keep you well informed regarding their arrival time. While this service was a bit pricey, it was worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed easily and Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that mounted my TV's were timely, communicative and efficient. I am very pleased with their work, and for two tv's they were done in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

    I would recommend this to a friend