Customer Ratings & Reviews

Amazing service provided by punctual, and knowledgeable technicians.

The Geek Squad installers were great! They were extremely knowledgeable and very helpful. They showed me how to operate the new TV and sound bar and were sure everything was working properly before they left. I was amazed by their knowledge of the technical aspects of the TV.

Very professional, friendly, and quick. I purchased the tv and mounting parts and they put it all together. They offered me an option to hide the cords which has worked out perfect! My only concern was in good service fashion they gave me “customer gets what customer wants” but due to my inexperience, they were going to let me mount the TV way too low until my friend dropped by and saw the error. Good catch on her part. After getting my tv console, the tv still needs to be raised 4 inches. I wonder what it would cost to come have it adjusted? Hmmm

Great job mounting TV. Fast and efficient for Tv in home office.

The techs arrived on time with a call just before getting here. They were polite and efficient. They installed the television on the wall with the cords inside the wall exactly where I wanted it. They picked up all the packing and removed it when they left. They made sure that everything worked and that I understood how to operate it before they left.

My GEEK SQUAD was so nice. They called ahead to let me know when they will arrive and were very prompt. Very knowledgeable, quick, clean and answered all my questions. Set up my Wall Mounted TV and my add-ons: antenna and DVD. Gave me a run through of operating my TV and DVD. Showed me features of SAMSUNG. One of the Squad lives in my city and was able to troubleshoot common problems.

Very quick install very professional very polite. cant beat that there insured

We had them install it because we could not get there.. the installer contacted my son the day before he was coming to install it and told him we had the wrong brace but not to worry he would pick the right one up and bring it with him the next day for the installation!

Great job in installation. Clean and professional.

Chris was super professional and efficient. Made the tv mounting seamless

Rob was so nice and personal and did a great job of getting our tv in and getting it hung on the wall. He was very conscious of meeting our needs and wanted to make sure we were happy. Great personality. Highly recommend.

Terrific job by Best Buy Installer. Geek Squad came out to look at the installation at time of purchase of the Sony TV. Geek Squad made sure the TV would fit the unusual spot I wanted to put it. Also recommended I buy a mounting bracket from a 3rd party (not Best Buy) to save me a significant amount of money. The installer came and mounted the tv perfectly. Thanks Geek Squad and Best Buy for great service!

The agent installled the mounting bracket, mounted the TV and installed the power extension and cables from the TV to the cable box and sound bar. The agent also set up my cable remote to be able to control the tv and sound bar. He cleaned the mess made by installing the power extension unit and took the TV box with him. Highly recommend this service if you are looking to mount your flat screen on the wall.

The technician was professional and knowledgeable. Would recommend.

The husband and wife team came out on time, and installed the new TV and mounted it on the wall. They were a heck of a team, and were a pleasure to see a couple working together. So nice and friendly, and they were efficient and quick, cleaned up the area when they left. A real pleasure to have them.

The tech that came to mount my televisions was nice, knowledgeable and professional. He allowed me time to decide the exact location of where I wanted the televisions placed on the wall. He gave recommendations and his opinions, but allowed me to make the final decision. He programmed the remotes, and completed any required configurations. He didn't get a 5 star rating because I noticed an extra hole, the size of a nickel, behind the television in one of the bedrooms. It's behind the screen so I didn't see it until after he'd left. I see wall patchwork in my future. Overall, this was a good experience, and I recommend this service.

The techs were on time and replaced my old TV with the new one neatly and quickly. Glad they knew what they were doing because I would have been of no help. They were both very professional, courteous and friendly. Would definitely use Geek Squad service again

I have mounted many TVs in my life, but the thought of hanging one that is 86 inches seemed too much for me, so I paid for the squad to come out. Best decision ever! Super nice guys, clean, professional and they did it better than I would have.

The professional,knowledgeable and friendly service is well worth the cost of Geek Squad. I have a difficult time with new technology and the helpfulness and patience of the installers was SO HELPFUL to understanding how to use my new purchase. I highly recommend Geek Squad to anyone planning in home set up.

These GeekSquad guys are tremendous!! They came in and got the wall mount mounted in the tight space but with the mount I purchased it works perfectly!! It pulls out 20 some inches and turns left and right to get the best view. If I could give these guys more stars I would. They weren't there very long to do all of the work of mounting to the wall and connect my devices to it and pairing my remotes.