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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 38,679 reviews
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came to mount our TV were very professional, thorough, quick and very pleasant. I wish that I could have used them to mount another TV while they were there, but I hadn't requested it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and did a great job and cleaned up nicely. Set all setting for a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service-Above and Beyond!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were SO FAST and kept the area very clean. They were a little early, so I told them I hadn’t finished moving things from in front of the wall in question. They said “no worries, we’ll help!” When they saw the area, they said no need to move things, they could work around it! That was nice! Hardly anything to “put back.” And they worked so fast, still taking time to offer different placements. They also suggested a little higher on the wall, so it was more comfortable watching from bed. I hadn’t even thought of that, and boy, were they right!!! They set up my new TV (I am technologically disadvantaged-read “OLD”) and made sure I understood all of the features of the remote. I really needed that, as I am new here, and never had Roku. THAT was really helpful!! I paid for white glove delivery, and they even cleaned up, took the old tv and all the packing materials away. That was great, since I am in a wheelchair. I will definetly have any future TVs installed with this same service. They knew so many tricks of the trade that I Never would have THOUGHT of, even if I was young and able-bodied!! This has been a great experience, and they were so nice, and I have such a GREAT outcome. I am so happy with the results!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and cared about the work they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Samsung TV Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up everything perfectly! I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly on the wall, with an add on IWPE Bundle, so the power to the TV and a Apple TV 4k mounted behind the TV is hidden in the wall. Using WiFi to run the TV and Apple TV 4k, there are no cables showing anywhere. At the bottom of the IWPE there is a detachable power cable that plugs into my power outlet mounted surge protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were very careful with my old 65” LG tv. They called ahead and were on time. They even mounted my old TV back on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set up my TV on the wall, I bought the TV and mount from Amazon but the mount did not reach the studs in my wall. I was able to buy a mount from them on the spot and return my amazon one. They did a great job measuring everything, like the distance from the wall to my sectional, and determining the right height and tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad’s excellent set up and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Sony OLED 77 inch television. Great service from the technicians who installed it on the wall and set it up with all my different devices. 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP NOTCH installation by Total Tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three great installations by TotalTech. Patrick and Sayyid were top-notch. This was not an easy day for them. It involved three OLED TVs being mounted and three TVs being moved. It was a three-way install. I had an existing 77" OLED TV moved from over the fireplace to the main bedroom. The 65" OLED TV in the main bedroom had to be moved to the downstairs bedroom to replace an older Sony LED TV. The final piece was to install the new 83" OLED TV over the fireplace. Although it seemed like it was going to be a relatively simple process, it became very complex and time-consuming due to an older style mount I had downstairs. Patrick and Sayyid were so PATIENT and worked almost eight hours without a break to get everything set up properly. These two guys are my heroes. I love my TotalTech membership. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instal went great,installer was prompt and did a good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up and care of existing equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team, Aaron and his coworker, arrived on time and did a very professional job installing our equipment. They listened to our needs and concerns about the equipment. They took good care of our existing furniture and did a meticulous job setting everything up and routing the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung my husbands TV. He loves it!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful an informative. Wonderful job and explained to my husband make sure he understood. Knowing he had stroke and sometimes has hard time with technology. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation by Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team came on time and mounted the TV perfectly and they connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesone experienc3

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gueek squad rocks! TV installed as i wanted, no resistance, both instalkers went out of their way to explain everything including asking me my opinion on every step so could merge tv with my exising audio video equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my tv and mount. The assembled everything and mounted the tv and cable guide quickly and efficiently. They set up the tv and told me how to get the most from it. They cleaned up everything. It was a great install. I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and setting up the TV. Provided some helpful information regarding the device. Definitely would use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! They did a perfect job installing the large mounting bracket and making sure everything was just right before leaving. Good job, fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. Connected all devices and completely set up my tv. They also demonstrated my new features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A expert team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman both came in the house with shoes on. They were properly with boots to protect the floor. They were very experienced took very well care of all my equipment. Explain to me properly how I should have stuff done and where it would look properly right for all my new equipment to be installed properly. I would recommend them anytime all the time five stars.

    I would recommend this to a friend