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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent installing my tv Did a great job Was friendly and knew exactly what they were doing. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician installed my Samsung quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and friendly and answered all of my questions. He was careful during the installation and cleaned up when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job, very patient and friendly wouldn’t hesitate to use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert and professional care and installation of 77 inch TV and sound bar. They did a thorough set-up of it all. Not tech people -- with only have basic remote knowledge-.they made it easy for us. Very friendly and gracious. Excellent clean-up! High quality representation of the best of Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install ours was very professional. He did a great job installing, was very clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for imagen quality and sound. The price is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is easy to use, the perfectsize The sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound Easy to use The geek squad service was wonderful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall 65" Flat Screen TV to the basement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Both installers were professional, courteous, and knowledgeable. They explained the process and suggested alternative installation methods. Both individuals are excellent representatives of your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady and Geek Squad team member did an Outstanding Job of disconnecting the old tv and mounting the new tv, purchased at Best Buy. They were prompt in arriving, quick to fix the issues, and conscientious in answering our questions regarding the new set up. The Geek Squad never fails in exceeding all expectations! We're So Thankful for their expert assistance!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and or Best Buy staff were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help for a Injured Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an arm injury I am unable to hang the tv myself. So I hired Geek Squad to install it for me. They did a fantastic job. They placed it right where I wanted it, made sure it was level and hooked up my cable box. Highly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were very knowledgeable and wall mounted my 86 inch in no time at all. Great techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed when I requested within 2 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not Geek Squad but did the work and were very professional and quick, but I didn't realize before they left that the only speaker on was the TV which was not loud enough, but I could hear it When I contacted Best Buy and explained the problem to them, they were very quick to help fix the problem. Best Buy sent another installer out and they found that the auxiliary speakers were not connected and fixed the problem. I am very pleased with everyone's help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it perfectly and super fast. They were also pretty cool people. I love how you’re able to move the tv to the left and right for the perfect center and if you like it a little tilted you can too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were professional, knowledgable and very helpful with the installation, setup and assistance with operating our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Chris, was fantastic! He showed up on time and was very efficient in completing the installation. We were a little nervous when he showed up by himself, but he proved us wrong and demonstrated that this was a one man job....it was clearly not his first time doing this! And he took the time to pair the TV with my Comcast remote and showed me all the functionality. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, they made sure everything was done correctly and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and replaced my old TV with the new one neatly and quickly. Glad they knew what they were doing because I would have been of no help. They were both very professional, courteous and friendly. Would definitely use Geek Squad service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had them install it because we could not get there.. the installer contacted my son the day before he was coming to install it and told him we had the wrong brace but not to worry he would pick the right one up and bring it with him the next day for the installation!

    I would recommend this to a friend