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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quickly mounted and installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs quickly installed and mounted my TV. They were very professional and knowledgeable. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro. job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very well done . A professional job. I do feel the cost could be a little more reasosnable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and they mounted my tv perfectly. They verified the spot I wanted and cleaned up any dust left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service, quick, effecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV, connected what was needed quick, efficient, answered questions. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great! They were extremely knowledgeable and very helpful. They showed me how to operate the new TV and sound bar and were sure everything was working properly before they left. I was amazed by their knowledge of the technical aspects of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were wonderful! They arrived when they were supposed to, saw that the TV I had was not in working order, asked me to go online and buy one, if from Best Buy, they would deliver it and install it another time AND not charge me for a second visit. I went online, bought the TV, they rescheduled the installation, and I paid for the TV through their cell phone app. No fuss, no muss. Really great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Tracy Installed our new TV quick and flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv's mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great my only compliant was that the price that was told to me me was way different after service was rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members arrived on time and were very good in installing a large flat-screen TV promptly. They also accommodated my request to hide peripherals like the cable box and Roku behind the set to reduce cable clutter. They even came back to straighten the set when it shifted on the wall mount. Although we did not need it, they offered to program remotes. They were very conscientious in cleaning up work space. High praise for this team in making installation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very fast and clean. TV was mounted and programmed, Beautiful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv - great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who removed the old tv and installed the new one was excellent. Did his job efficiently, hooked everything up and explained everything about how to operate the tv. He even took away the box so I wouldn't have to figure a way to put it out for the trash pickup (also not to advertise that we have a new tv!). Installation was much quicker than expected, especially at Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great TV install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team. They went out of their way to accommodate all our requests as far as mounting out tv. They also answered all our questions about operating the TV after they gave us a basic rundown and they did not leave until we were comfortable operating our new tv. They were friendly, respectful, and just two very nice gentlemen. So glad we chose Best Buy and the Geek Squad to install our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed the connection TV and Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians are very professional and good worker. They spend enough time to me until are sure that I understand what They do and what I have to do, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and setup service, though they did not mount the tv and we are still waiting to receive our refund for that. The delivery/install guys were very friendly, helpful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job installing my tv. Love watching my 85' tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great television - sound, picture and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lisa at Geek Squad did a perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa and Dylan (I think that was his name and so sorry if I’m getting it wrong) we’re fantastic! They were professional, courteous, very knowledgeable, efficient, and spent the time to ensure that we were satisfied with the install. And we are! They did a perfect job. Huge thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C3 77" Perfect delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful TV delivery and mounting experience. The Geek Squad guys were friendly, discussed how they planned to mount the TV and then executed the plan to perfection. My wife and I are super happy and would strongly recommend letting the Geek Squad pros make your life easy and do the install rather than trying to do it yourself. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was prompt and effecient in their task. synched all the components as requsted. The installer had a trainee with him and was very instructive to the trainee to ensure he knew what to do in the future. THe installer was Kyle Johnsona and I appreciate his professionalism and efforts. Everything works very well

    I would recommend this to a friend