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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that did the installation of my TV and wall mount were very helpful and professional. It was done in a timely manner and with care. They asked me to what eye level I wanted the TV mounted and answered some questions I had. I was concerned that a third party was going to do the installation instead of Geek Squad after reading other reviews but this was not case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and completed the mounting in a timely manner and were very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice and an even greater job! The installation was on a tiled wall which proved challenging. However, it was handled by the team with both competence and consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raising the bar high with service excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided end to end! That’s the way to do it guys! You have raised the bar very high for customer obsession and delivering results. Extremely professional! I’m very impressed and will highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and knowledgeable service tech. Installation was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 3 TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed one new 60 inch TV in the den and connected the DVD, VCR and audio box. They also moved and connected two other TV's each with its own DVD/VCR. They connected the new 60 inch TV in such a way that the audio box was the main speaker and the Dish remote controlled most of the TV functions. They also provided a tutorial on how to use the features of the new TV. The service was excellent; we are very happy with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The men were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installed efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good. One technician called in sick, but the person who came was able to get the job done efficiently. The in-wall outlet was not installed because of an obstruction in my wall; however, this was no fault of the technician. It only caused some holes in my walls that she patched with the spackling I provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time,mounted the TV connected the sound bar and showed me how to use the TV's app to setup. Very pleasant and took out all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who delivered and set up our TV were very polite, professional, and helpful. We were kept informed of their arrival time, and once they got here they took the necessary time to answer our questions, even though they had multiple other stops to complete before their work day ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great! They called before arrival and showed up on time. When our existing TV mount didn't work with the TV we purchased, one of the agents went back to the store and got one that did. We did not have to reschedule; everything was completed as scheduled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One word: EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know many people have bad things to say about there service, but for us, it was EXCELLENT. The 2 guys were very detail-oriented and carefully installed and configured our new TV and sound system. They also carefully mounted an older TV in our bedroom. They were very careful with everything and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overcame challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in GOLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Git 'er dun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys showed up on schedule and did an unusual installation (for them) in my living room, quickly and efficiently. No complaints and they were professional and friendly. I have used them before and their work to ensure they installed everything correctly and to prove it all works and to show me how to operate everything was excellent! Well worth the time, efort and money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

    I would recommend this to a friend