Customer Ratings & Reviews

The Geek Squad personnel were on time, courteous, professional, knowledgeable and cautious of installing a 75”wall mounted TV.

The tech did a beautiful job mounting my TV. He ran the cords through the wall so I don't have ugly cords hanging down. He put the cable box and Firestick on the back where they can't be seen. He also installed the sound bar on the TV so when it is turned the sound follows. He did set up so I only have 2 controls to deal with instead of 3 and explained how to use everything.

Just bought a 58 in sharp 4k tv that I had the geek squad mount in my bedroom and moved the Samsung 55 in that was previously in my bedroom down to my basement in which they also mounted using full motion mounts. They did an excellent job as they have done with so many other tech jobs around my home...Tv mounting done effortlessly and nicely.My third tv that the Geek squad has done over the last year!!!

Agents were very personable, knowledgeable, and efficient. They did an excellent job installing/mounting our TV and sound bar. They set the TV, sound bar, cable box, remotes, and streaming services. Answered all of my wife's and my questions. I would highly recommend the Geek Sqad for installations big and small, our two techs are a credit to your organization!

Perfect if you want your setup to look professionally done. The tech save the day by having the caps for Samsung TVs that help fit the tv more securely to the back of the TV. Without the caps you can not install them. My TV was about 2 years old and didn't remember where those caps were or even seeing them, but if you don't have them you can not mount your tv. The tech saved about $400.00 worth of services for best buy. Home theatre should notify customers of these caps when a tv mount installation is purchased for Samsung TVs.

Excellent service & friendly staff. Professional conversation on setup, height, and alignment.

The agents called to let me know they were on their way, the arrived on time, masked up for safety, they had great attitudes, very professional, patient with me as I am not tech savvy @ all, they were nice & I just truly enjoyed the experience 100! I would definitely purchase this service again & recommend it to all my friends b/c of my marvelous experience.

Three great installations by TotalTech. Patrick and Sayyid were top-notch. This was not an easy day for them. It involved three OLED TVs being mounted and three TVs being moved. It was a three-way install. I had an existing 77" OLED TV moved from over the fireplace to the main bedroom. The 65" OLED TV in the main bedroom had to be moved to the downstairs bedroom to replace an older Sony LED TV. The final piece was to install the new 83" OLED TV over the fireplace. Although it seemed like it was going to be a relatively simple process, it became very complex and time-consuming due to an older style mount I had downstairs. Patrick and Sayyid were so PATIENT and worked almost eight hours without a break to get everything set up properly. These two guys are my heroes. I love my TotalTech membership. .

The gueek squad rocks! TV installed as i wanted, no resistance, both instalkers went out of their way to explain everything including asking me my opinion on every step so could merge tv with my exising audio video equipment.

Very helpful an informative. Wonderful job and explained to my husband make sure he understood. Knowing he had stroke and sometimes has hard time with technology. They were great.

The team was on site at the specified time. They answered all our questions, and walked us through the installation of the TV in our garage. Great work and will use them again.

Very professional and knowledgeable. Respectfully of property. Took away All cardboard and plastic from TV to throw away for me.

I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all

The agents mounted a tv wall mount and new tv. They also connected and tested the other existing components. They were friendly, knowledgeable, on-time and did a reasonable clean-up.

Installation was great. Geek squad men did a wonderful job. We’re very happy with our new TV.

The guys that came were AWESOME. They were very professional and were able to answer any questions I had. Can't say anything bad about both of them.

The agents unpacked my tv and mount. The assembled everything and mounted the tv and cable guide quickly and efficiently. They set up the tv and told me how to get the most from it. They cleaned up everything. It was a great install. I couldn’t be happier

The agents were on time, courteous and respectful (slipped on the coverings that protect the client's home), and securely mounted my 55 inch TV to the wall in less than 15 minutes!!! WOW!!!

These guys are pros and we’re in and out in no time. Everything was properly installed

The Geek Squad team, Aaron and his coworker, arrived on time and did a very professional job installing our equipment. They listened to our needs and concerns about the equipment. They took good care of our existing furniture and did a meticulous job setting everything up and routing the cables.