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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 38,679 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to use remote. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service for a last minute request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a television mount and did not feel comfortable installing it. Geek squad was already installing another and I asked if they could install a second. No problem they said. I paid the 49 dollars for the install and they went right to it. Took 10 minutes and made sure the few extra cords and wires were clamped together. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable. Everything was great. And the area was left clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, fast and efficient!! Installed the bracket and T.V. then helped with my WIFI set up...Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new wall mounted 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a tv wall mount and new tv. They also connected and tested the other existing components. They were friendly, knowledgeable, on-time and did a reasonable clean-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied first time customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and knew exactly what they were doing. Cleaned up after them self. Gave us a lesson on the remote and tv, which we greatly appreciated. Highly recommend Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly. Knowledgeable, helpful & professional visit. Would use again and recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FAST AND PROFESSIONAL!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous and respectful (slipped on the coverings that protect the client's home), and securely mounted my 55 inch TV to the wall in less than 15 minutes!!! WOW!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Very nice and quick. Didn’t leave a mess either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was quick and easy and they did a great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Awesome picture quality and the Geek Squad did a fantastic job! Very happy with it and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG the service men were awesome, very professional, efficient, personable....just fabulous! They cleaned up after themselves and even wore masks and shoe coverings. They hooked up all of my accessories to the TV also. I would definitely recommend them, they gave 5 star service effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Went Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were absolutely AWESOME! They troubleshot a view issues and created a seamless outcome with mounting our tv. Our movie theatre room is now ready for action. We couldn’t have done this without them. Additionally, they were kind, patient and wore masks for COVID-19 safety. I’d give 10 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many thanks to Geek Squad for getting our challenging tv mount installation completed!! We finally have our living room the way we envisioned when we first moved here in late April. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job hanging my TV up. Let’s go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 75”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were on time, courteous, professional, knowledgeable and cautious of installing a 75”wall mounted TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10000% worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great , set was perfect. They guys are very smart, take their time and answered any questions. The listen to what you need, they dont just do what the think is easy for the.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad…five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was friendly and professional. Set up the wall bracket to my specification, hung the tv and hid the wires with the cover I purchased. The he set up my tv and dvd taking the time to explain how my system works. Set up and cleaned up, working very efficiently. Five stars…would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were AWESOME. They were very professional and were able to answer any questions I had. Can't say anything bad about both of them.

    I would recommend this to a friend