Customer Ratings & Reviews

Excellent all around. Professional, clean, efficient and timely.

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

I can not say enough good things about our installers and the job they did. Seamless, clean, professional, etc. However, it’s too expensive in my book. We purchased 4 mounts and wanted them to install all of them. But the price prevented us from doing so. We opted to have the largest installed and am glad that we did. I think that for a tv the large and heavy having someone with a lot of experience can never hurt. But there should definitely be packages for multiple TVs and the staring price for one should be lower. Our 1.5 hours worth of relatively easy work should not be so expensive. But if you are good with the price the service itself is fantastic!

We bought the 85” Samsung Tv for our Christmas present this year. Treated ourselves to the geek squad delivery and set up. Talk about enjoying watching someone else doing the work! It was great!! They had to swap out the imput connection because we have it in the wall and this tv needed a longer one. No problem, they had one and went right to fishing it through just like it was suppose to be. We’re happy with their professionalism and work ethics. And they were on time exactly!!

Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

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Best thing I ever did was to have the Geek Squad set up my TV. They put together the TV stand [for which there were no directions] easily hooked it up to the cable & DVR and went thru all kinds of settings that I didn’t even know existed. Then showed me how to use the new remote control to switch between everything that my smart TV could do. I HIGHLY RECOMMEND that everyone do this.

Christian Gonzalez and his assistant were very professional and courteous. They mounted our new TV quickly and took the time to set it up and explain the new features. This is our first new TV in 15 years so definitely appreciated them taking the time.

Definitely recommend. They were very considerate. They did a great job. We will definitely have Best Buy do the installation again.

The geek squad team completed the work very efficiently and very professional.

The colors are possibly OVERLY BRILLIANT... not totally true to life. But lovely TV and worked like a charm. We had Geek Squad install - very professional and efficient.

The techs who installed BOTH of my TVs AND soundbar on the walls were professional and knowledgeable. They were very efficient and cared about the customers viewing experience. I would ONLY recommend Best Buys Install Services for the home theatre and TV Mounting.

The tech that came to mount my televisions was nice, knowledgeable and professional. He allowed me time to decide the exact location of where I wanted the televisions placed on the wall. He gave recommendations and his opinions, but allowed me to make the final decision. He programmed the remotes, and completed any required configurations. He didn't get a 5 star rating because I noticed an extra hole, the size of a nickel, behind the television in one of the bedrooms. It's behind the screen so I didn't see it until after he'd left. I see wall patchwork in my future. Overall, this was a good experience, and I recommend this service.

The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

Was very professional and knowledgeable. They asked me to to make sure I was completely happy with the installation and the placement. They wanted to know if there was anything they can do or any questions they could answer before they leave and made sure that I was 100% happy gave me a contact number to call if I think of anything or changed my mind about the placement.

Justin and Justin did a phenomenal job of not only informing us of our best options of mounting the TV, they took their time to make sure it looked great and that we were 100% satisfied. It took only about an hour and it looks great. Will definitely use this service again. Had already used Geek Squad to mount a different TV. They have yet to disappoint.

The technicians arrived on time, quickly doned bootys and reviewed the space/wall for mounting and quickly and securely installed the wall mount. They installed the tv, bundling wires and connected it to my network and audio system. They took the time to explain the important functions and how to adjust several functions. They removed all the packing materials and left the house exactly as they found it. Very satisfied with their support.

My Geek Squad technicians were professional and knowledgeable in replacing my TV. The TV was replaced under warranty. The replacement and set up was performed by well trained technicians. Thanks to my professional Geek Squad representatives.

We had 4 wall mounts and 4 TV's to be installed. They worked as fast as they could and did a very good job.