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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad help us mount our tv to the wall. We were a little hesitant about the price but it was so worth it! They called when they were on their way, they got here when they said they would, and they were very professional with the installation. Very quality work. So glad we had them do this rather than try to do it ourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. Mounted the TVs and sound bars and explained the controls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes is better than others...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of visits and an exchange of TV mount. At the end, they were able to do the job. The advantage is that you buy the TV and the Mount and they do the deliveries and have other people do the installation. Some times you get lucky and get a real nice installer who helps with any unexpected incident, others not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRUE PROFESSIONALS - couldn't get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They are professional, fast and so good! They installed our TV on the wall and made sure we were happy every step of the way. I will never have another installation other than these guys. Perfectly centered and they take into consideration all the things you would not think of - like distance from the door, light from the window, etc. TRUE PROFESSIONALS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made the TV’s and soundbar install smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just great and I would highly recommend them to anyone who would like to get a big tv installed. Not only were they helpful with installation but were very nice with any open questions on tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on the market, the C3 Series. OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is crisper, brighter, more AMAZING than any I have ever had. I would recommend this TV over any other manufacturers on the market for quality, price and most importantly; Customer Satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my 65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation (wall mounting) of my 65" Samsung TV. They helped move some things for me and had me sit where I would be when watching tv and set things up according to what would be most comfortable for me then tidied up and hauled a huge box away and provided their card should I have any problems. I use the squad when I have computer problems as well.....they are terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 yrs ago I purchased a 75”TV from Best Buy and had Geek Squad deliver and replace the one I already had hanging on the wall. When I recently had to purchase a replacement, did’nt hesitate to have them do the same. I ended up buying 2 replacement TVs. They took down the old TVs, replaced HDMI and hung the New TVs. The guys were very knowledgeable and respectable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We were very impressed with this Geek Squad Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad installation and mounting for our 55" Samsung for our console which can be lowered and raised as we desire. The Geek Squad (Andy & Alex) not only did a perfect job of installation and mounting of the TV, but provided excellent, detailed training on all the features available on the Samsung smart TV. We were very, very impressed with the work of Andy and Alex and would strongly recommend them to anyone needed TV connection and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, came on time, worked efficiently, and connected everything exactly right. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were kind, attentive, knew their stuff and got everything mounted and working quickly. They were massively helpful and I will be using their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to remove my old LED TV and mount my new 4K TV in its place. I'm fairly savvy with connections, but there's no way I could have handled the mounting and removal of the old set due to size and weight. The guys were within the time window, called ahead before arrival, and took care to make sure everything was setup and working in a way I understood before leaving. Would definitely use the service again for something like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having technicians who make adjustments to ensure customers are satisfied with placement of products is awesome. I greatly appreciate the respect of my home with technicians wearing shoe protectors, carefully carrying my products to avoid denting walls, and meticulously setting up all equipment. This is truly a white glove service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a gift for myself in my new home. The TV is worth every penny. The picture is rich and full of color, with stunning high definition. The TV is surprisingly light, so it mounted on the wall without any problem. You will not regret purchasing this TV, its a show stopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They came in and quickly installed my mounted tv. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to easily install a mount onto our wall and get our tv up. The beams weren't in an ideal location, but they were able to help figure out a suitable solution that would still look great in the room. 10/10 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very professional very knowledgeable very helpful very clean when they put up my large TV onto the wall appreciate it very much. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the process and options. They removed my old TV, were very friendly, hooked up all my devices, and left my home as clean as when they arived. Well done.

    I would recommend this to a friend