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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    For Your Eyes Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job when installing the Samsung Frame to the fireplace area. And also putting the Sony Bravia 8 in the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came out and mounted two tvs in my house. They were extremely professional and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat installed my two televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from Best Buy delivered and installed my two new televisions. They were efficient, fast and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lacey of the Geek Squad is THE BEST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Oct.28, 2021, Lacey from the Geek Squad did our wall mount for a new T.V. She also adjusted other T.V. Comcast boxes and handsets. Additionally, she was incredibly informative and explained many things to me and encouraged me to call her if I needed any help. Appointment was conducted in a timely manner and I was given updates before. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edward was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward was great! Everything was great. On time, fast, efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV installation service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchaed the TV installation service for my existing 65” TV, and it turned out to be worth every penny. We might believe DIY is better snd free, but wait till you’re taken this service. Installattion was fast, accrate and wothout any debree or mess post work completion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was polite, efficient and did a great job. They were very accommodating to our needs and did not rush the project

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love my Best Buy Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and installation from Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians quickly mounted my TV in no time. very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install my TV was over and beyond excellent. They were here on time cleaned up behind them selves gave me a full tutorial arm and answered all million of my questions. His name is Chris M. from out of Deptford. He was the absolute best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t use anyone else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was outstanding. Arrived on time after text and call to confirm on their way. Technicians (Brandon) were fast and professional. Courteous and very helpful with information. Placed the tv precisely where I wanted. Connected all devices, including cable tv box, and ran service test to confirm everything was working properly. Cleaned up after themselves. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 77 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service representatives were professional and installed and hooked up 77 inch tv in no time. Very friendly and knowledgeable. Good team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast and expert installation; fine tuned the sound and picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very good support for my 85 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

    I would recommend this to a friend