Customer Ratings & Reviews

I love the Geek Squad—the team did a GREAT job with the tools and the installation. They even made sure that my sound bar was installed properly and that the tv was the right height. Another awesome job!

These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

Jared is the best! Such a professional and efficient installer! Great personality and very knowledgeable! He made sure I knew how to work my new TV before he left… made sure my place was near and tidy when he took away all the boxes and old equipment!

The Geek Squad agents did a great job installing the TV. First, they communicated well regarding the time of their arrival. And, they arrived on time! They set up the TV exactly as I wanted. They also pointed out a number of factors that I hadn't considered, but which were important and helpful. They also explained the use of the TV after they set it up. And they were great conversationalists!

Very professional and detail oriented crew. Would definitely buy from Best Buy again based on how professional their installers are.

I recently upgraded from the 50 inch to the 65 inch screen. The size works really well for me and the picture is awesome. The one thing I don't is that it is not voice activated. I did not think to ask and the sales representative did not mention that information. I bought the fire tv cube by amazon because of I have very low vision and voice activation was a need for me. The fire cube is ok, but it is not user friendly like the tv's with voice activation.

The two guys that delivered and setup my TV were very professional and wasted no time in doing everything to insure that all went well. They put my old TV in the box from my new TV and installed my new one and set it up for easy startup. They were great and did a wonderful job.

They were great. I can't remember their names. I have been very pleased with everyone I have worked with on the Geek Squad.

The install went perfectly, and the installer was very professional and friendly.

The team that mounted our TVs were AWESOME! The TV has great features. The picture is pretty good. The only thing I have not figured out is how to watch older basketball games. The quality of the basketball games are poor and grainy. When I play one of the games from Amazon on a smaller TV you can make out the players. But on this 86 inch TV it's to blurry/grainy to even tell who the players are. I hope this is just a setting. LOL... But some things shouldn't be see this large that's on TV. Video games are GREAT!

Agents mounted my TV - very organized, professional and courteous. They were great.

Amazing service! Could not have been happier! 3 TVs mounted, sound bar on one with remote programming and our media room set up with speakers mounted, remote progamming, audio components, etc. All to perfection…

The guys was really professional and was on time. They also sold me a better quality tv mount for the same price

Very knowledgeable, cleaned up when done , very satisfied, Friendly and answered all my questions

The representatives delivered and mounted my TV and did a great job! They were very efficient, courteous and aimed to pleased.

Perfect installation with great care for the surroundings. Only issue was getting it scheduled, but that’s not the installer’s fault!

The team that presented were professional, friendly and knowledgeable. They completed the Set up my cable provider as well as supported me with an orientation to the fire stick and sound bar.

The installation and setup was flawless. He was knowledgeable and helpful I would use them again.

Quick and Easy! They got here on time, Were very professional and easy going!

Geek Squad agents successfully mounted my new 75 inch Sony tv, along with my existing sound bar. They then took the time to reinstall all of my streaming services, which they didn't need to do. Very much appreciated. Overall a good experience.