Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Like a theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It is exactly what I wanted. It is easy to turn on and off. I love the large picture. The color is amazing. The Geek squad made sure that the TV and cable were set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents successfully mounted my new 75 inch Sony tv, along with my existing sound bar. They then took the time to reinstall all of my streaming services, which they didn't need to do. Very much appreciated. Overall a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable and professional. This is why I buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we did this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally thought we could buy a tv, take it home and set it up ourselves; how hard could it be? I am so happy we did not do that and had a wonderful Geek Squad agent like Dakota take care of everything for us! I cannot say enough nice things about him. He was patient with our slow learning curve and made sure we knew what we were doing before he left. And he was so very courteous and tactful as well as so knowledgeable about the technology! Well worth the expense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome Service and was set up quickly . Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installer was tremendous. Fantastic all around. We had a really complex installation because of the wall mount plus the MANY components attached to the new TV. He was patient and wasn't in a hurry to leave like other installers I've had in my house. This install also happened during COVID. ALL safety concerns were handled with the utmost of professionalism. Good job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service I received. They were prompt and install my TV and explained how to work it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While mounting the Samsung 85" Class 8000 Series TV requires careful planning and assistance due to its size, it offers an overall smooth experience if you're prepared. Once mounted, it delivers a sleek, modern look, and the viewing angles and cable management options help enhance the overall setup. Be sure to use the proper mounting hardware, and consider professional installation if you're not confident in doing it yourself. Good thing Geek squad did the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy - they came in, installed the TV and set it up. They knew the device and what presets they recommend. Very easy, friendly, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team were great. They were fast, neat and professional. They answered all my questions, made suggestion and cleaned up all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians installed both TVs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were courteous and did a great job putting up our 85” and 43” televisions in our basement. They cleaned up afterwards and answered all my questions. They installed and set up the televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time and with care.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon, who delivered our new TV not only helped set it up, but also took the time to explain the new controls so we could begin watching as soon as he left. I can't say enough about how conscientious and knowledgeable he was. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing setup was worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They setup TV and home theater system. I wanted my new stuff to look better than what I could do and these guys knocked it out of the park. Love the system and the look of everything. Sounds great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Amazing Geek Squad techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV perfectly. They helped me out a line it well in my room. My only that they set up all the updates and hooked it up to all the programs for me. Then they walked me through all the new features of the TV and the remote. They were extremely nice and extremely helpful. I hope to get the same 2 agents each time i need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Confident TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 77" OLED tv. It was super fast and now I don't worry about it falling off the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS FOR GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were fast, helpful and made sure the installation and setup was PERFECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic. Great people, great skills, and they do awesome work. They installed 3 TVs for us in our new house. They made sure everything was the way we wanted it and ensured that everything was working correctly. Highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and connected TV expertly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team came early in the schedule, which was a plus. They expertly mounted the new TV. Then they connected the many cables to all associated devices with no problem. Since we have a new Harmony, we needed to buy the "Harmony Remote Programming" job in order to have it programmed. The team was vey courteous and patient with us as we needed to learn some new things about the new TV. Lastly, they cleaned up the packaging, etc. so it looked like they were never there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. Did a very good job mounting my tv. Everything was to my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad rocked it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing 2 TVs and a sound bar. They were professional, well mannered, and had all the right tools.

    I would recommend this to a friend