Customer Ratings & Reviews

Very Knowledgeable! Very professional! Definitely would use them again.. they came in knew exactly what to do.. took them no time to hook up my tv & sound bar, & speakers! Showed me how to use the remote!! I really appreciated that..

Installers did a great job. They were punctual, courteous, and thorough.

They were great. I already had the wall mount so they just had to mount the television. They were great, careful of the wall and surrounding surfaces. I will miss having Geek Squad in home service.

No problems with installation, was super quick and they made it look easy

Install guy was awesome. Friendly and explained everything and made sure I was happy w/ the install before he left.

We utilized BB's service to wall mount a 65 inch TV in a small conference room at our business. The installers were prompt, notified me when they were on their way, and completely professional. They were very friendly and followed our directions well. The job was completed quickly and very well done. They took precautions to minimize dust and debris and then thoroughly cleaned up everything when they were done. We Highly Recommend using this BB service!

Very impressed with the installation of my frame tv. The 3 gentlemen were very professional with the install process.

Service tech installers arrived within the time frame were friendly knowledgeable and did a very good job with my tv wall mount.

The agents mounted TV and TV Brackets. From start to finish they seemed to know what they were doing, made sure they took care around furniture, wore masks, answered questions made sure we knew how to operate all devices, stepped us through TV operations, made sure we called Xfinity to fix a broken modem, advised us of change our decision possibilities that included upgrade in size of TV.

Excellent service! Very respectful and knowledgeable technicians mounted the TV in no time!!!

Highly recommend this service. Moved/mounted current TV to another room and had the new TV mounted. Purchased the Total Tech service and saved myself $100 on the installation plus other fringe benefits. Could have done it myself however, so nice to sit back relax and watch someone else do it! Not to mention not answering all of the wife's questions and concerns! Tech's were very personable, knowledgeable and efficient.

The service we received was excellent. We were fortunate to have two individuals that knew exactly what they were doing. They were extremely professional and excellent troubleshooters. They were respectful and clean up the mess after completing the project. This is the second time was had the Geek Squad doing service in our residence. Both times were completed with great quality.

The totalcare membership has been the best investment as a new homeowner. They did a professional installation of the TV mount and TV in the best spot. They consulted me before installation and finished quickly.

Great mount extremely sturdy. Easy to install. Could hide the cables no problem Setup team were fast and knowledgeable.

I was a little hesitant with getting this service but when your getting the best tv we agreed to provide the best install. The Squad came a little late but not interfering with our day after all it was the start of the football season YEAH!! Excellent install and good connect going thru every step and even remounted the tv they replaced going the extra step!!

The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

Very happy with this install. The installers were very professional, courteous and efficient.

Geek Squad was fantastic! They connected it to the stand and got everything working on it and did it very quickly! The two that installed it were courteous and friendly. They took their time to answer our questions. Also told me to call back if I had any problems. I couldn't ask for better service! Best Buy is one of my favorite stores!

Chris (lead) and Chuck were outstanding!!! Called the day before and 15 minutes out. Were extremely caution and clean, performing all work quickly. They performed wall mounting and in-wall cabling, ensuring that all worked properly with a clean and professional look. GREAT job, and well worth the $200 for the install and removal of my old TV.

The installers were very professional and installed my new QLED Television efficiently.