Customer Ratings & Reviews

Very professional and did a great job mounting our TV and sound bar.

Work was all done correctly, looked professional. They mounted and added a power source wall kit to hide the wires. You could do it yourself but if you aren’t inclined to do that sort of thing this is a good option. Be aware they charger you to mount it. Then again to install the kit on top of paying for the kit. If you are a total tech support member it is nearly half off.

Agents installed new TV mount and then attached the new TV. Everything looks great.

I bought this tv onsite once I read reviews about TCL televisions online. Out of the box the tv was beautiful. It was light and easily mounted on the wall. After understanding how to adjust the settings this TV actually had a beautiful picture. Unfortunately the sound was muffled and lacked the clarity of my previous Samsung TV.

The installer got there early and was not only professional, but friendly as well. He explained everything he was doing, asked if I needed anything else before he left, and made sure that I was happy with the job. In the end, he also stopped me from cleaning up and said that was his job. He then proceeded to clean up everything in the area.

BestBuy contracted our installation service to a third party so installation could occur a week sooner than their installers. Thus while under the BestBuy umbrella this was not a direct Geek Squad service. The third party installers were great and the installation went flawlessly. Very happy with the service and getting things installed within a week of purchase.

Installed huge TV on wall mount. Something I could never done myself Secured perfectly

PRO: The agents were knowledgeable and courteous. They securely mounted the TV at the perfect height and gathered the cord and cable behind the TV for an uncluttered look. CON: I know there must be a good reason BUT I wish the appointment window could be shorter

These guys were quick,and on point with set up and cleaned up afterwards.

The people who came out to install it were some of the easiest people to work with. They updated me when they would be at my house, showed up at the time they promised and finished quickly. They set everything up and cleaned up any mess. Very professional and answered all questions.

They were fast and friendly. Explained how to remove TV after installing.

The Geek Squad is great! They tried to use our existing mount for our new 77 inch TV, but showed us how it would not work anymore, and replaced it then and there with zero issues. Very knowledgeable and very pleasant and professional.

The agents did a meticulous job mounting my new TV. It was difficult because they needed to relocate the existing mount so as not to block my sliding glass windows. They routed all the wires very cleanly and professionally and they cleaned up after themselves. I am completely satisfied.

Ben and Michael did an amazing job mounting our new TV. The measured and remeasured for accuracy, and work together as a team. They were so helpful with setting up streaming apps and helping us learn our new TV.

The service tech peoples came out and did a really nice job of mounting the tv up. They ask questions how you want it, where you want it, how high, and etc.... And they even program the tv for me....OH YEAH!!!!!!

The Geek Squad agents were wonderful. Before purchasing any additional equipment an agent came to our house znd and explained what we would need and hos thry would seg it up. They were fantastic. Wd now have the tv where we wanted it and th we viewing experience is great!

I had great experience with the install&mount service. The tech was very professional and nice to help us, not only the install&mount, also taught us how to use/maintain the projectors. I want to recommend to try the Geek Squad service, which I always had great experience.

Al I can say is Awesome. The team was very professional and very knowledgeable of the work.

The geek squad did an amazing job when installing the Samsung Frame to the fireplace area. And also putting the Sony Bravia 8 in the basement.

I have always used TV stands and didn't know what to expect when I scheduled a wall installation for a new 75 inch Sony. The Geek guys were really great to explain their process, ask for my preferences for placement of equipment, and very precise measuring for exactly centered parts. They explained how to use everything including a Harmony remote which allows me to keep all the equipment in a cabinet out of sight.