Customer Ratings & Reviews

I was extremely pleased with the setup of my smart Sony TV. The two gentleman who installed my TV were friendly, professional, and competent. They were helpful in answering my questions. Furthermore, they were quick with the installation. I could not ask for more.

First class TV mounting!!! I was a bit worried because I had heard of some horror stories so I went with the professionals at Geek Squad and I'm excited that I did. They made it look so easy even after mounting my TV on top of my chimney. Best choice I could have made! Thank you Geek Squad!!!

Great service from the Geek Squad service in asking important questions regarding the location of the mounting of the tv and soundbar. They were very professional and suggested updating my surge protector and making sure that it was up to date with my new appliances. They went over how to use the new tv and soundbar and made sure that I knew how to use the products before they left my home. They were awesome!

They did a great job! I just moved into my new home and they came out and re mounted both TVs that I had mounted in my old place. They were careful and took their time and made sure it was done correctly. I always go through Best Buy because they always do a great job!!

The Geek Squad agent was professional and mounted my TV along with installing my in wall cord system. The cords that came with the system were too short, and the agent set an appointment to come back with the correct size cord.

Courteous, professional, and go above and beyond. Definitely would like these guys to install future TVs.

those three gentleman who arrived to my home to have the TV installed on the second floor family room, did an extraordinary job. They are an excellent crew, working as a team and as professionals. I would definitely hire them again t have the second TV mounted on the wall of on my living room. Thank you guys for a job well done

The service technician came to my home today and was able to mount my 2 TV's to the wall. The one in the living was a real challenge due to 2 X 4 conflict inside the wall. Al was very kind and professional.

The 2 techs were very helpful. They explained everything in detail. The did a great job installing the tv.

Would definitely recommend paying professionals to install wall mount. Perfectly set up and quick.

I tried to mount my 70 inch Vizio myself but due to Metal supports inside the wall I ended up with only damaged walls. I decided to call out the Geek Squad and they were out on time and understood the circumstances I was having. They are skilled professional and had my T.V. up in less than an hour. Friendly and respectful as well.

Alejandro & Desiree came out to install a new TV in my 2nd floor bedroom. Alejandro went above and beyond in assisting me in getting the TV to the 2nd floor. Awesome Job on Both of them and were EXTREMELY professional. Best Buy should be honored in having them.

Communication was great. They actually give a reliable time the day before even though they say 8-1 or 12-7. The technicians are much nicer to work with than the general emails from some corporate location. Extremely professional and quick. Also, gave some great tips (even on other products that I was setting up myself).

Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

I liked how they put special covers for their shoes and how fast and professional they were. The only downside is that they leave debris on your carpet without putting covers on your sensitive equipment like (computer desktops)that's close to the area they're working. The other thing EXPLAIN how the product u just installed works!!

We bought the 85” Samsung Tv for our Christmas present this year. Treated ourselves to the geek squad delivery and set up. Talk about enjoying watching someone else doing the work! It was great!! They had to swap out the imput connection because we have it in the wall and this tv needed a longer one. No problem, they had one and went right to fishing it through just like it was suppose to be. We’re happy with their professionalism and work ethics. And they were on time exactly!!

Great job quick clean can't say enough very professional I'm completely satisfied

The agents were meticulous and did a fantastic job mounting my 75 inch TV

Marco & Jacob installed and mounted our TV quickly and hooked everything up back up. They answered all our questions ( even stupid ones) and stayed until we were satisfied that we could work our new TV. Everything operated they way it should and we were very happy with them both.

Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.