Customer Ratings & Reviews

They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

Cheek swab so professional came out and mounted my television in what felt like minutes they were very educational walk us through the entire process connected the sound bar gave us a demonstration wore mask and practice the necessary safety measures I felt completely honored to have Best Buy in my home and was completely satisfied with the service that I received thank you Best Buy

The agent was phenomenal! Leading the way, she and her team did a great job and connected all of my devices. I had two TV that needed to be hung, 75 & 65 inches (one upstairs and one downstairs). VERY HAPPY with the results. GEEK SQUAD TO THE RESCUE!

Steven who put up our tv was awesome and I think he deserves a raise. I would hire him in a heartbeat because of his kindness, quickness, and his stellar customer service. You need to let him train all your staff. He's awesome

The gentleman that installed my t.v. was very very good.I can not say enough about his manners and knowledge.

Great service. Conscientious install. Very knowledgeable about products. Everything set-up efficiently.

The service was incredible. Expertly handled a job I was not capable of doing by myself. They were knowledgeable about the mount and also had some great tips about setting up the tv.

The agents (i forgot their names unfortunately) who came to mount a 75" TV suggested a different mount from the one I bought. They were quick at their job.

They mounted my tv and connected everything. They were very polite and professional . Everything works great. They also answered all of my questions and showed me how to work my remote. They were also here on time and worked well together. I would use them again on any project that I needed done.

I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.

The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

The Geek Squad expertly installed my tv and swivel stand. They patiently helped me install my programs and showed me how to use the remote control. After going to the trouble of helping me order special chords and an extractor so that I could use my sound box, they said to call if I needed help hooking them up. Then they never answered my calls.

Once the geek squad arrived, it was 2 days after they were supposed to be there, probably because either the wrong phone number or not having the gate code, the installers did a great job, and their expertise was unmatched. They also provided me with handy hints on items that would utilize the system better without seeing the wiring.

The agents mounted my wall bracket and connected the tv and switch device. Wiring is very neatly done

4 yrs ago I purchased a 75”TV from Best Buy and had Geek Squad deliver and replace the one I already had hanging on the wall. When I recently had to purchase a replacement, did’nt hesitate to have them do the same. I ended up buying 2 replacement TVs. They took down the old TVs, replaced HDMI and hung the New TVs. The guys were very knowledgeable and respectable.

Technician set up the TV quickly and it works as I like it.

When the wall mount we had wouldn’t work with the new TV, the agents gave us recommendations for alternative mounts. We had to order the new mount so the agents had to come back to mount the TV. However they setup the TV and connected my devices to it on their first visit. I was very pleased with how the agents conducted themselves and their knowledge of the products.

Great Service. Technicians were fantastic thourough job

very professional. Mounted the TVs and sound bars and explained the controls