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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody ensured that the TV was setup and that the entire system was working before leaving. He also ensured that wiring was not visible when facing the television. Ensure that the soundbar and other devices were working with the television before leaving. Took time to give a brief tutorial of the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting our TV. Friendly & On Time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was nice, patient, and prompt. He did a very nice & professional job mounting our new TV & TV mount to the wall. He measured twice, asked our opinion where we wanted it before completing the mounting. He cleaned up afterwards & hauled the old TV away. He set the smart TV up and taught us how to navigate on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install Works great to hand tv on a wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin and his coworker were excellent. They installed my 85 inch Sony tv with ease, while making sure it was perfectly centered for the room. Dustin paid attention to all the small details and was very precise. I would recommend their services again. They even cleaned up the garbage and vacuumed the floor where they did the install. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very precise and knowledgeable they would ask often if that is what we wanted and they did a very good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what you're asking here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed my new TV did a wonderful job. He was on time and kept me informed of his arrival time. He cleaned up all his mess and set up both remotes. I think he's wonderful and wish I could get him back to help me with the Samsung remote. I think Samsung gets F on ths remote for seniors. No light, too small, and harder for seniors to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my mount for my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation great job. Will be using them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old TV and mounted new TV with new mount. They connected and assured proper operation of my devices, cable box and home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a Bad Entry Level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv onsite once I read reviews about TCL televisions online. Out of the box the tv was beautiful. It was light and easily mounted on the wall. After understanding how to adjust the settings this TV actually had a beautiful picture. Unfortunately the sound was muffled and lacked the clarity of my previous Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally perfect. The guys came in and installed the TV with no hassle. I think our wall is a little imperfect thanks to some unfortunate contractors but the geek squad made it happen. They secured the tv and it looks perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who came out were awesome. They were knowledgeable and detail oriented. Answered all of my questions and took their time doing the job. Made sure I was totally satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They came in and quickly installed my mounted tv. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is great. Accordions and tilts as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount, easy to install and handle. Great foe self installers. Used it for both a 65” and 55”TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Official Geek squad Great! Other company not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV had to be returned and replaced. The first team of agents (Geek Squad) was great. They installed the equipment and made sure everything was working correctly, and set controls so we could operate the TV efficiently. The team that brought the replacement was from a company they apparently hired out to. The installation was okay but not quite as good as it had been. The controls and apps are hard to find, and we cannot find the cable or anything without searching through everything. The first team deserves 5 stars. I'm not rating the second team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in installing mount for TV and mounting the TV. Very professional!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprise Upcharge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. They deserve 5 stars. However, Best Buy required an additional, unexpected $130 fee because the installation was over a fireplace. I was not asked about where the install would be or told of the additional fee, In fact, the install did not require any additional work because my contractor, in rebuilding the fireplace, installed a well anchored base for the TV bracket. All the installers needed to do was to screw in the bracket. Of course, because the guys were not allowed to do the install without the fee being paid, I paid it unhappily,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

    I would recommend this to a friend