Customer Ratings & Reviews

We purchased the Geek Squad installation and mounting for our 55" Samsung for our console which can be lowered and raised as we desire. The Geek Squad (Andy & Alex) not only did a perfect job of installation and mounting of the TV, but provided excellent, detailed training on all the features available on the Samsung smart TV. We were very, very impressed with the work of Andy and Alex and would strongly recommend them to anyone needed TV connection and mounting.

We chose to purchase this because we bought a TV from Best buy and wanted to have it mounted the same day it arrived. The guys that came out to mount my tv were awesome. They showed up on time and worked quickly. They also dialed in all the settings and got it connected to my wifi network. They went over everything, explained the remote, how to get around, etc, They also cleaned up everything before leaving. So the service itself was top notch. However the purchase price isn't a very good deal for what's actually included. And what's included is nothing. All you get, beyond the basic tv set-up I mentioned above, is your tv, mounted on the wall with YOUR mount. You see the technicians aren't allowed to do anything at all with the wires, They won't hide them in the walls or anything like that. You also have to be sure you've already purchased the mount yourself and have it available. So for $200 what you're really getting is just a basic tv hang, using your own mount. That can be had for $50 all day on the Marketplace. And getting the tv set up and connected to your wifi is pretty simple. Something you can probably do yourself if you HAVE wifi, because you're already used to finding and logging onto your network. It's kind-of like the "convenience fee" you pay when you go to the corner 7-11. You're willing to pay more than you know you should if you're wanting it all NOW, like we were, But if you can wait, you can certainly get a tv mounted much cheaper.

The agents mounted my TV and connected to my devices. Professional, efficient, and courteous.

Alex and Jake came out and hung my new 70" TV efficiently and quickly! I paid a little extra for them to move my current TV upstairs. Later in the day, I went upstairs and turned my TV on and there were some crazy lines all over the screen.. I texted Alex with a few pics and he immediately took responsibility for the damage. This was Sat (Dec 2) afternoon. By Tuesday, a claims rep called me and asked me how much I wanted to purchase a new TV!! I immediately went online and found a 55" for 369.99 and I had a check in my hand for 400.00 by yesterday (Dec 8)! Alex and Jake could have denied they damaged my TV.. not only did they not deny it, they worked quickly and proactively to get me a new TV! Kudos! I highly recommend!!

Service was quick and efficient. Even the unexpected complications were addressed professionally and resolved. work area was left spotless. Excellent explanation of equipment operation and follow up instructions.

Our installers were very professional and performed an exceptional job. Arrived on time and were very efficient! So very helpful, we’ve never had any problem on any installation by the Geek Squad!!

Excellent service! The all women team knocked it out of the park. The TV mount we originally purchased was not going to work. They had another model in the truck which would and they quickly made the change out. Bonus - it was less$ and Best Buy refunded us the difference. They cleaned up after the install and it looks so good. Very professional!

Very good!! I highly recommend the service. The technicians communicated with me and clean up after the TV was mounted. If you want the wires hid behind the wall be sure to get the In wall wiring kit and add the In wall Power Extension to your order. You will not be disappointed.

Agent came out and advised on better TV Mount. completed it efficiently and completely.

Geek Squad team members did a great job at moving, setting up and integrating my new large tv into our home wifi system. The Team lead was knowledgeable and customer oriented. Highly recommended

The service is great. The guys installing the system was very friendly, knowledgeable, and very quick.

They in stalled a Sony 85 inch TV and did a great job. Looks great and work very well.

The agents mounted my tv and connected all the devices. They were polite, talkative with me, nice yo my dog, and super friendly. They stayed until ALL my questions were answered.Could not have asked for any better service!!

I have been sold on LG now for about two years. The picture quality, audio and ease of use is great

Great install experience. Very friendly, knowledge and efficient. Very please with this service!

Had a great team if two who delivered, installed, then walked me thru a few things to know. Kyle and colleague worked as a well-oiled, efficient team.

It took three tries to get a 2 man crew in place with the right items to mount a large TV and sound bar, but they did a great job in a timely fashion. They left the work area clean and neat.

They did an excellent job putting my tv on the wall centered properly

Fast, efficient, competent, & friendly service from Michael & Brian.

Geek squad is great!! Very professional and did a great job!!!!